Genesys
Senior Account Executive, State and Local Government
Genesys, Houston, Texas, United States, 77246
Senior Account Executive, State and Local GovernmentGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale.
Would you like to own driving the revenue for a leader in Contact Center as a Service (CCaaS) with the State of Texas and Texas large municipal government customers? Would you like to be part of a team focused on increasing awareness and the adoption of CCaaS? Do you have the business acumen, relationships, government sales experience and the technical background necessary to help further establish Genesys as the leading Software as a Service platform?
As a Genesys Senior Account Executive, you’ll have the opportunity to help drive the adoption and growth of emerging cloud technologies that allow governments to more effectively and economically communicate with constituents and employees. Your responsibilities will include developing and managing a growing customer base in Texas.
Responsibilities
Drive revenue and market share in a defined geographic region.
Serve as a key member of the Genesys Public Sector team, helping to advance our market and technical strategy.
Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
Understand the technical considerations, certifications, and procurement processes specific to the public sector.
Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for your customer.
Work closely with customers to ensure that they understand relevant CCaaS use cases and are successful using Genesys services.
Collaborate with Genesys’ Legal and finance team and others to manage complex contract negotiations.
Maintain an accurate and robust pipeline of $5M+ and accurately forecast your business using MEDPICC and CVI sales methodology.
Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
Accelerate customer adoption and ensure customer satisfaction.
Ability to spend significant time in Sacramento is required.
Understanding and ability to leverage and manage consultants and lobbyists.
Knowledge of Federal Government security frameworks and how they impact State agencies.
Qualifications
8+ years of enterprise sales and/or business development experience with a focus on state and local government customers.
BA/BS degree or equivalent experience.
Live in Texas, preferably Austin, Houston, or Dallas.
Technical background in contact center technologies, DBaaS, SaaS, IaaS, PaaS, software applications, networking, data analytical tools, web application development, cybersecurity, etc., preferred.
Demonstrated history of consistently exceeding sales quota.
Experience selling to a variety of state executive agencies preferred.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range of $94,800.00 - $186,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption Assistance.
Fertility treatments.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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Would you like to own driving the revenue for a leader in Contact Center as a Service (CCaaS) with the State of Texas and Texas large municipal government customers? Would you like to be part of a team focused on increasing awareness and the adoption of CCaaS? Do you have the business acumen, relationships, government sales experience and the technical background necessary to help further establish Genesys as the leading Software as a Service platform?
As a Genesys Senior Account Executive, you’ll have the opportunity to help drive the adoption and growth of emerging cloud technologies that allow governments to more effectively and economically communicate with constituents and employees. Your responsibilities will include developing and managing a growing customer base in Texas.
Responsibilities
Drive revenue and market share in a defined geographic region.
Serve as a key member of the Genesys Public Sector team, helping to advance our market and technical strategy.
Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
Understand the technical considerations, certifications, and procurement processes specific to the public sector.
Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for your customer.
Work closely with customers to ensure that they understand relevant CCaaS use cases and are successful using Genesys services.
Collaborate with Genesys’ Legal and finance team and others to manage complex contract negotiations.
Maintain an accurate and robust pipeline of $5M+ and accurately forecast your business using MEDPICC and CVI sales methodology.
Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
Accelerate customer adoption and ensure customer satisfaction.
Ability to spend significant time in Sacramento is required.
Understanding and ability to leverage and manage consultants and lobbyists.
Knowledge of Federal Government security frameworks and how they impact State agencies.
Qualifications
8+ years of enterprise sales and/or business development experience with a focus on state and local government customers.
BA/BS degree or equivalent experience.
Live in Texas, preferably Austin, Houston, or Dallas.
Technical background in contact center technologies, DBaaS, SaaS, IaaS, PaaS, software applications, networking, data analytical tools, web application development, cybersecurity, etc., preferred.
Demonstrated history of consistently exceeding sales quota.
Experience selling to a variety of state executive agencies preferred.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range of $94,800.00 - $186,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption Assistance.
Fertility treatments.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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