Serondanetwork
Call Center Agent
Serondanetwork, Chicago, Illinois, United States, 60290
Job Ad: Call Center Agent - Pattern Promotions (Chicago, IL)Job Title:
Call Center AgentCompany:
Pattern PromotionsLocation:
Chicago, ILSalary:
$37,000 - $48,000Job Type:
Full-Time
About Us:Pattern Promotions is a leading marketing and promotions company dedicated to helping brands reach their full potential. We specialize in innovative strategies and personalized campaigns that drive customer engagement and sales. With a strong presence in Chicago, we are growing and looking for enthusiastic Call Center Agents to be part of our dedicated customer support team.
Job Description:We are seeking a customer-focused Call Center Agent to handle inbound and outbound calls, providing top-notch service to our clients. The ideal candidate will be patient, a great communicator, and skilled at problem-solving. You will play a crucial role in ensuring customer satisfaction by answering queries, resolving issues, and providing information on our services.
Responsibilities:
Handle incoming calls from customers with inquiries about products, services, and promotions.
Make outbound calls to follow up on customer inquiries or feedback.
Resolve customer issues or escalate them to the appropriate department if needed.
Maintain accurate records of customer interactions in our system.
Provide information on products, services, and promotions in a clear and professional manner.
Follow up with customers to ensure satisfaction and resolution of issues.
Meet performance targets for call handling and customer satisfaction.
Skills Required:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Previous experience in a call center or customer service role is preferred.
Proficient in Microsoft Office and customer service software systems.
Patience and professionalism in handling difficult situations.
Ability to work both independently and as part of a team.
Benefits:
Competitive salary ranging from $37,000 to $48,000.
Health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Performance-based bonuses and incentives.
Opportunities for professional growth and development.
Friendly and supportive work environment in our Chicago office.
If you're passionate about customer service and looking for an opportunity to grow in a dynamic company, apply today to join Pattern Promotions as a Call Center Agent!
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Call Center AgentCompany:
Pattern PromotionsLocation:
Chicago, ILSalary:
$37,000 - $48,000Job Type:
Full-Time
About Us:Pattern Promotions is a leading marketing and promotions company dedicated to helping brands reach their full potential. We specialize in innovative strategies and personalized campaigns that drive customer engagement and sales. With a strong presence in Chicago, we are growing and looking for enthusiastic Call Center Agents to be part of our dedicated customer support team.
Job Description:We are seeking a customer-focused Call Center Agent to handle inbound and outbound calls, providing top-notch service to our clients. The ideal candidate will be patient, a great communicator, and skilled at problem-solving. You will play a crucial role in ensuring customer satisfaction by answering queries, resolving issues, and providing information on our services.
Responsibilities:
Handle incoming calls from customers with inquiries about products, services, and promotions.
Make outbound calls to follow up on customer inquiries or feedback.
Resolve customer issues or escalate them to the appropriate department if needed.
Maintain accurate records of customer interactions in our system.
Provide information on products, services, and promotions in a clear and professional manner.
Follow up with customers to ensure satisfaction and resolution of issues.
Meet performance targets for call handling and customer satisfaction.
Skills Required:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Previous experience in a call center or customer service role is preferred.
Proficient in Microsoft Office and customer service software systems.
Patience and professionalism in handling difficult situations.
Ability to work both independently and as part of a team.
Benefits:
Competitive salary ranging from $37,000 to $48,000.
Health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Performance-based bonuses and incentives.
Opportunities for professional growth and development.
Friendly and supportive work environment in our Chicago office.
If you're passionate about customer service and looking for an opportunity to grow in a dynamic company, apply today to join Pattern Promotions as a Call Center Agent!
#J-18808-Ljbffr