Service & Engagement Team Leader

Service & Engagement Team LeaderLocations: 1205 S Washington St, North Attleboro, MA 02760-6251Time Type: VariablePosted on: Posted 2 Days AgoJob Requisition ID: R0000371359The pay range per hour is $24.00 - $40.80. Pay is based on several factors which vary based on position, including labor markets and in some instances may include education, work experience and certifications.ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play.ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.As a Service and Engagement Team Leader, typical responsibilities will include:Demonstrate a service culture that prioritizes the guest service experience.Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants.Understand sales goals, plan and execute daily/weekly workload.Support leading physical and digital offerings and Target Loyalty Programs.Engage in consistent, meaningful development conversations.Quickly respond to any negative guest shopping experience.Evaluate candidates for open positions and develop a guest-centric team.Work a schedule that aligns to guest and business needs.WHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment excites you.Providing service to our guests that makes them say 'I LOVE TARGET!' excites you.You enjoy interacting with people all day.Minimum qualifications include:High school diploma or equivalent.Must be at least 18 years of age or older.Previous retail experience preferred, but not required.Effective communication skills.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.About UsTarget is one of the world’s most recognized brands and one of America’s leading retailers. Our goal is to work as one team to fulfill our unique brand promise to our guests.We'll contact you if you're selected for next steps.

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