SSP
Employee Relations Manager
SSP, Clarksburg, MD, United States
We are seeking a dedicated Employee Relations Manager to join our team. In this role, you will play a key role in administering employee relations, recognition, and investigation programs to promote employee engagement and maintain labor and employment compliance.
Responsibilities:
- Administer employee relations, recognition, and investigation programs to promote employee engagement.
- Support company goals and achieve objectives through the administration of human resources programs and policies.
- Manage company-wide employee recognition programs and measure their impact.
- Address and investigate complex employee relations issues and concerns and support resolution.
- Guide managers and employees in performance management activities.
- Maintain knowledge of labor and employment laws to ensure effective people operations.
- Create an environment of empowerment and continuous improvement within the team.
Qualifications:
- Bachelor's degree in human resources, labor relations, communication, or related field. Advanced degree a plus.
- Minimum seven (7+) years' HR business partner experience in a similar corporate position, preferably in the hospitality, food service/food and beverage, restaurant, or airport industry.
- PHR Certification preferred.
- Strong knowledge of US federal, state, and local employment laws; Canadian expertise is a plus.
- Excellent communication, conflict management, and team collaboration skills.
- Proficient in Microsoft Office Suite and case management applications.
- Willingness to travel and meet airport security requirements.