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SSP

Employee Relations Manager

SSP, Clarksburg, MD, United States


We are seeking a dedicated Employee Relations Manager to join our team. In this role, you will play a key role in administering employee relations, recognition, and investigation programs to promote employee engagement and maintain labor and employment compliance.

Responsibilities:

  • Administer employee relations, recognition, and investigation programs to promote employee engagement.
  • Support company goals and achieve objectives through the administration of human resources programs and policies.
  • Manage company-wide employee recognition programs and measure their impact.
  • Address and investigate complex employee relations issues and concerns and support resolution.
  • Guide managers and employees in performance management activities.
  • Maintain knowledge of labor and employment laws to ensure effective people operations.
  • Create an environment of empowerment and continuous improvement within the team.

Qualifications:

  • Bachelor's degree in human resources, labor relations, communication, or related field. Advanced degree a plus.
  • Minimum seven (7+) years' HR business partner experience in a similar corporate position, preferably in the hospitality, food service/food and beverage, restaurant, or airport industry.
  • PHR Certification preferred.
  • Strong knowledge of US federal, state, and local employment laws; Canadian expertise is a plus.
  • Excellent communication, conflict management, and team collaboration skills.
  • Proficient in Microsoft Office Suite and case management applications.
  • Willingness to travel and meet airport security requirements.