Food & Beverage Supervisor

Courtyard Charleston - North Charleston, North Charleston, South Carolina, United States of AmericaJob Description

The

Food and Beverage Supervisor

at the

Courtyard by Marriott North Charleston

will be responsible for supervising food and beverage operations and delivering an excellent guest experience. This person will maximize sales and revenue through customer satisfaction and team member engagement.

Responsibilities:Train workers in food preparation, and in service, sanitation, and safety proceduresCompile and balance cash receipts at the end of the day or shiftPerform various financial activities such as cash handling and deposit preparationSupervise and participate in kitchen and dining area cleaning activitiesResolve customer complaints regarding food serviceControl inventories of food, equipment, and liquor, and report shortagesRequisition supplies and equipment neededObserve and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentationsInspect supplies, equipment, and work areas to ensure efficient service and standardsAssign duties, responsibilities, and workstations to team membersPerform personnel actions, such as hiring and firing staff, providing employee orientation and trainingConduct supervisory activities, such as creating work schedules or organizing employee time sheetsRecommend measures for improving work procedures and worker performance to increase service quality and enhance job safetyRecord production, operational, and personnel data on specified formsDevelop equipment maintenance schedules and arrange for repairsGreet and seat guests, and present menus and wine listsSchedule parties and take reservationsPresent bills and accept paymentsResolve customer complaints regarding food serviceRequirements:Experience in F&B required, experience in a hotel environment a plusMust be highly motivated, self-directed, with strong initiative and desire for achievementExceptional customer service skills requiredMust possess strong computer skillsExcellent communication and presentation skills requiredMust be a leader, a driver, and guest service orientedOur CompanyMCR is the

3rd-largest hotel owner-operator

in the United States.Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.MCR has a

$5.0 billion portfolio

of

148 premium-branded hotels

containing more than 22,000 guestrooms across

37 states and 106 cities .MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.MCR was named

one of

Fast Company ’s 10 Most Innovative Travel Companies of 2020 .MCR is a three-time recipient of the

Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the

Hilton Legacy Award for Top Performer .For the TWA Hotel at New York’s JFK Airport, MCR won the

Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIAWhat we offer/What’s in it for you?Weekly PayPaid Time OffRetirement OptionsHealth, Dental, Vision Insurance- available after 30 days of employment for full-time team members

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