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Klarent Hospitality Limited

Food & Beverage Supervisor

Klarent Hospitality Limited, Warwick, Rhode Island, us, 02888


Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift

Sales incentives and initiative rewards

Discounted / Free use of leisure facilities – “Hotel specific”

Free Car Parking – “Hotel specific”

Stays in our hotels at discounted prices

Even free stays in our hotels as one of our rewards & recognition incentives

Opportunities for your personal development within the Hotel Group Brand Portfolio

Fully funded apprenticeships – T&C’s apply

Annual Holidays entitlements inclusive of Bank Holidays

Opportunity to buy additional holiday entitlements

Pension enrolment

Does the below sound like you?

Passionate and willingness to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team

Ambitious and hard working

Good organisational / time management skills.

Resilient, creativity, able multitask and can work under pressure

Good command of English language to enable communication with the team

Good communication and excellent grooming standards

Ability to work morning, afternoon/evening, and weekends

Deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Food & Beverage Supervisor

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

Food & Beverage Supervisor motivates the team and leads by example

Assist the Management team and the Food & Beverage Manager in the smooth operation of the department.

Support and deliver training to team members, actively developing the skills and knowledge of their team

Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service

Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction

Work and cooperate with colleagues to always enhance the guest experience

Continually develop new knowledge and skills to ensure best practice service delivery

A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.

Food & Beverage Supervisor will have strong knowledge of Hotel’s products: - Food & Beverage and auditing procedures

Ensure the department is always prepared for business and forthcoming days service

Communicate and cooperate with all colleagues in all departments

Always ensure there is a high standard of personal hygiene and personal presentation throughout the team

Ensure all Health & Safety/Food safety compliance are adhered to. Report any hazard, accident, loss, or damage to management

Flexibility required for shifts, (morning, evening, weekday, weekend)

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