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Klarent Hospitality Limited

Food & Beverage Operative

Klarent Hospitality Limited, Warwick, Rhode Island, us, 02888


Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift

Sales incentives and initiative rewards

Discounted / Free use of leisure facilities – “Hotel specific”

Free Car Parking – “Hotel specific”

Stays in our hotels at discounted prices

Even free stays in our hotels as one of our rewards & recognition incentives

Opportunities for your personal development within the Hotel Group Brand Portfolio

Fully funded apprenticeships – T&C’s apply

Annual Holidays entitlements inclusive of Bank Holidays

Opportunity to buy additional holiday entitlements

Pension enrolment

Does the below sound like you?

Passionate and willing to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team

Ambitious and hard working

Good organisational / time management skills

Resilient, creative, able to multitask and work under pressure

Good command of the English language to enable communication with the team

Good communication and excellent grooming standards

Ability to work morning, afternoon/evening, and weekends

Deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Food & Beverage Operative.

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

Food & Beverage Operative supports their team in delivering exceptional customer service

Your working areas may vary i.e., F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events

You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience

Welcome guests in a polite and friendly manner, consistently demonstrating great customer service

Have a visible presence within your working area

Ensure that all customer requests and queries are responded to promptly and effectively

Able to learn from points of complaints to enhance future customer service

Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction

Have a good insight knowledge of hotel and the hotel’s products

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