Baltimore County
Recreation and Parks Community Engagement Outreach Officer - Non-Merit
Baltimore County, Baltimore, Maryland, United States,
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
Regular Schedule: 34 hours per week
A Non-Merit vacancy exists in the Department of Recreation and Parks. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this class may be filled from the list of eligible applicants. All interested candidates must apply at this time.
List all
promotions
and changes in job duties due to
reclassification
as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note:
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You
must
attach your transcript(s), certification(s) and/or professional license(s) to your application. Unofficial copies are acceptable. Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Job PurposeUnder general supervision, prepares and collects information for community engagement and assists the Department of Recreation and Parks in developing and implementing processes for public outreach and constituent requests.
Essential Job DutiesBuild strong relationships with existing partners and help establish and deepen new partnerships with the community and other key stakeholders, including other county and state agencies, community organizations, academic institutions, and non-profit organizations.Interacts with internal staff regarding constituent needs, requests and questions, often on a deadline.Fulfill staffing requests for hiring, event and resource fairs and expand BCRP's existing roster of community partners to staff resource fairs, community gatherings, and county-sponsored events.Advises agency heads and representatives regarding community engagement, input received and approaches to outreach.Prepares and edits engagement materials including web content, social content, decision memos (as needed) and high-level professional engagement responses to constituents and county council member.Uses current technology including desktop publishing, word processing and content management systems.Participate in or lead advisory council and meetings, as needed.Attend community meetings and represent BCRP, as needed.Develop performance measures and related policies to evaluate the impact of community engagement activities.Acts as the main contact for community members who have questions on County programs/service.Acts as the main contact between the County and the Community by advising community members on County programs and other new initiatives.Reports on important issues and activities in assigned geographic areas to County leadership.Maintains database of all assigned areas, civic associates, neighborhood organizations in existence within the County.Explains and facilitates County processes.Plays a role in educating neighborhood and community residents and seeks to move citizens through the process of mere awareness of the existence of neighborhood organizations to involvement, participation and contribution to those organizations and the governmental process.Assists with resolving complex neighborhood/community complaints in a timely fashion.Partners with neighborhood/community leaders to improve quality of life issues.Proactively works to identify emerging issues in the neighborhoods/communities.Provides coordination and direction to County agencies in initiating and responding to community/neighborhood initiatives, plans, events, and requests.DUTIES SPECIFIC TO RECREATION AND PARKSPromotes and explains Baltimore County's Department of Recreation and Parks programs, policies, and procedures, with emphasis on service provision and the benefits of recreation and parks via community engagement outreach and communication.Develops and implements community engagement and outreach strategies and public education campaigns focusing on the National Recreation and Parks Association’s three pillars of health and wellness, equity and conservation.Creates, designs, writes, coordinates, edits, and/or uses desktop publishing regarding public engagement and community outreach materials.Responds and coordinates responses with relevant staff to resident inquiries by phone, e-mail and social media.Makes presentations to community groups as needed.Coordinates and participates in fairs, festivals, and other public events.May recruit, train, and supervise interns.Provides input on Department’s national CAPRA (Commission for Accreditation of Park and Recreation Agencies) accreditation standards.Utilizes the National Recreation and Parks Association’s Equity Language Guide in written materials as appropriate.Manages various projects.Examples of Other Duties:Performs other related duties as required.Education and ExperienceGraduation from an accredited college or university with a bachelor's degree in recreation and parks, human resources, public administration or a closely related field;PlusAt least one to five years of progressively responsible experience directing community engagement initiatives, grassroots organizing initiatives, health promotion planning, or human services programs. Additional experience in the areas listed above may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education in one of the fields listed above beyond a bachelor's degree may be substituted on a year-for-year basis for the required experience.
Preferred QualificationsWork experience with government entities at a professional level.Proof of Licenses, Certifications and EducationApplicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:ATTN: Community Engagement Officer - Rec and ParksOffice of Human ResourcesBaltimore County Government308 Allegheny Ave.Towson, MD 21204
EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.Physical and Environmental ConditionsThe work of this classification is essentially sedentary with some walking, standing, or other limited physical activity. Some duties entail the operation of office and other equipment requiring manipulative and coordinative skills. Some duties may require traveling between work sites.
Employment Background InvestigationApplicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.
#J-18808-Ljbffr
Regular Schedule: 34 hours per week
A Non-Merit vacancy exists in the Department of Recreation and Parks. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this class may be filled from the list of eligible applicants. All interested candidates must apply at this time.
List all
promotions
and changes in job duties due to
reclassification
as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note:
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You
must
attach your transcript(s), certification(s) and/or professional license(s) to your application. Unofficial copies are acceptable. Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Job PurposeUnder general supervision, prepares and collects information for community engagement and assists the Department of Recreation and Parks in developing and implementing processes for public outreach and constituent requests.
Essential Job DutiesBuild strong relationships with existing partners and help establish and deepen new partnerships with the community and other key stakeholders, including other county and state agencies, community organizations, academic institutions, and non-profit organizations.Interacts with internal staff regarding constituent needs, requests and questions, often on a deadline.Fulfill staffing requests for hiring, event and resource fairs and expand BCRP's existing roster of community partners to staff resource fairs, community gatherings, and county-sponsored events.Advises agency heads and representatives regarding community engagement, input received and approaches to outreach.Prepares and edits engagement materials including web content, social content, decision memos (as needed) and high-level professional engagement responses to constituents and county council member.Uses current technology including desktop publishing, word processing and content management systems.Participate in or lead advisory council and meetings, as needed.Attend community meetings and represent BCRP, as needed.Develop performance measures and related policies to evaluate the impact of community engagement activities.Acts as the main contact for community members who have questions on County programs/service.Acts as the main contact between the County and the Community by advising community members on County programs and other new initiatives.Reports on important issues and activities in assigned geographic areas to County leadership.Maintains database of all assigned areas, civic associates, neighborhood organizations in existence within the County.Explains and facilitates County processes.Plays a role in educating neighborhood and community residents and seeks to move citizens through the process of mere awareness of the existence of neighborhood organizations to involvement, participation and contribution to those organizations and the governmental process.Assists with resolving complex neighborhood/community complaints in a timely fashion.Partners with neighborhood/community leaders to improve quality of life issues.Proactively works to identify emerging issues in the neighborhoods/communities.Provides coordination and direction to County agencies in initiating and responding to community/neighborhood initiatives, plans, events, and requests.DUTIES SPECIFIC TO RECREATION AND PARKSPromotes and explains Baltimore County's Department of Recreation and Parks programs, policies, and procedures, with emphasis on service provision and the benefits of recreation and parks via community engagement outreach and communication.Develops and implements community engagement and outreach strategies and public education campaigns focusing on the National Recreation and Parks Association’s three pillars of health and wellness, equity and conservation.Creates, designs, writes, coordinates, edits, and/or uses desktop publishing regarding public engagement and community outreach materials.Responds and coordinates responses with relevant staff to resident inquiries by phone, e-mail and social media.Makes presentations to community groups as needed.Coordinates and participates in fairs, festivals, and other public events.May recruit, train, and supervise interns.Provides input on Department’s national CAPRA (Commission for Accreditation of Park and Recreation Agencies) accreditation standards.Utilizes the National Recreation and Parks Association’s Equity Language Guide in written materials as appropriate.Manages various projects.Examples of Other Duties:Performs other related duties as required.Education and ExperienceGraduation from an accredited college or university with a bachelor's degree in recreation and parks, human resources, public administration or a closely related field;PlusAt least one to five years of progressively responsible experience directing community engagement initiatives, grassroots organizing initiatives, health promotion planning, or human services programs. Additional experience in the areas listed above may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education in one of the fields listed above beyond a bachelor's degree may be substituted on a year-for-year basis for the required experience.
Preferred QualificationsWork experience with government entities at a professional level.Proof of Licenses, Certifications and EducationApplicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:ATTN: Community Engagement Officer - Rec and ParksOffice of Human ResourcesBaltimore County Government308 Allegheny Ave.Towson, MD 21204
EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.Physical and Environmental ConditionsThe work of this classification is essentially sedentary with some walking, standing, or other limited physical activity. Some duties entail the operation of office and other equipment requiring manipulative and coordinative skills. Some duties may require traveling between work sites.
Employment Background InvestigationApplicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.
#J-18808-Ljbffr