University of WisconsinMilwaukee
Chief Student Success Officer
University of WisconsinMilwaukee, Milwaukee, Wisconsin, United States, 53244
The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 146 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. Along with its main campus in Milwaukee, UWM has a branch campus in Waukesha.
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here:
https://uwm.edu/community-empowerment-institutional-inclusivity/about/
In the Division of Strategic Enrollment Management & Student Success (SEMSS), we take a holistic approach to support students throughout all stages of the enrollment lifecycle, from prospective and continuing students to our graduates and alumni. The SEMSS team engages colleagues across campus to develop and implement strategies to drive our student success goals. Our core values guide this work by implementing inclusive practices to be a student-ready campus, demonstrating a culture of care, and positively impacting our community.
Job Summary
Reporting to the Associate Vice Chancellor for Enrollment Management, the Chief Student Success Officer (CSSO) will serve on the Provost’s cabinet and work with institutional leadership and partners to create and drive a unified approach to student success; they are responsible for directing strategic planning initiatives and establishing student persistence and retention priorities to ensure appropriate use of financial, administrative, and staffing resources, including bringing resources into alignment across campus. To do so, the CSSO will collaborate across the institution to provide strategic direction, operational oversight, and evidence-based and data-driven evaluation of student success efforts.
Two units within the Division of Strategic Enrollment Management and Student Success (SEMSS) will report directly to the CSSO: The Student Success Center and Pathway Advising. In addition, the CSSO will work closely with units both inside of SEMSS (e.g., Registrar’s Office, Student Financial Services, Office of Undergraduate Admissions) and elsewhere at UWM (e.g., school/college advising and student success units, academic departments, Division of Student Affairs, Center for Excellence in Teaching and Learning).
As a member of the leadership team in SEMSS, the CSSO advises divisional and campus leadership on student success efforts and champions campus stakeholder groups providing persistence and retention program services. The CSSO position is a highly visible role who will often represent the university when identifying, promoting, and maintaining internal and external partnerships.
Additionally, the CSSO provides strategic leadership for UWM retention efforts, with ties to the Universities of Wisconsin (UWs) and national organizations related to student success, academic advising and retention, keeping current with professional trends and best practices.
Minimum Qualifications
Master’s Degree or higher.
At least five (5) years of experience in student success, retention and/or advising programs or student services supporting a diverse student population.
Experience in a leadership role, with at least three (3) years of relevant experience directly supervising professional staff.
Demonstrated success with making significant improvement in student retention and graduation outcomes, particularly with students from access populations (e.g., first-generation students, Pell-eligible students).
Demonstrated experience working with populations that have been historically underrepresented (e.g., first-generation, Pell-eligible students) in educational settings.
Demonstrated critical understanding of systemic issues impacting success of students from access populations (e.g. first-generation students, Pell-eligible students) inside and outside of the classroom.
Preferred Qualifications
Master’s or Doctoral Degree in student affairs, higher education administration or related field.
Experience in a public, urban, access environment working with a diverse student, faculty and staff population.
Expertise in identifying, collating, and employing data in achieving student success goals.
Experience working in or assisting with establishing an integrated student success and/or academic advising model.
Demonstrated experience building and maintaining collaborative partnerships with campus stakeholders within a diverse community.
Demonstrated professional experience needed to understand, convey, advance, and demonstrate principles of diversity, equity, and inclusion in performance of responsibilities and amongst their team.
Demonstrated ability to collaborate and achieve consensus among various constituents.
Experience working with technology to improve efficiency and delivery of goals.
#J-18808-Ljbffr
UWM celebrates, values and promotes the diverse voices and experiences of its students and employees and our community partners. We believe diversity enriches and strengthens our institution. UWM is committed to providing equitable access to opportunities for students and employees from every background. We aspire to create a campus climate that is welcoming to all. Learn more here:
https://uwm.edu/community-empowerment-institutional-inclusivity/about/
In the Division of Strategic Enrollment Management & Student Success (SEMSS), we take a holistic approach to support students throughout all stages of the enrollment lifecycle, from prospective and continuing students to our graduates and alumni. The SEMSS team engages colleagues across campus to develop and implement strategies to drive our student success goals. Our core values guide this work by implementing inclusive practices to be a student-ready campus, demonstrating a culture of care, and positively impacting our community.
Job Summary
Reporting to the Associate Vice Chancellor for Enrollment Management, the Chief Student Success Officer (CSSO) will serve on the Provost’s cabinet and work with institutional leadership and partners to create and drive a unified approach to student success; they are responsible for directing strategic planning initiatives and establishing student persistence and retention priorities to ensure appropriate use of financial, administrative, and staffing resources, including bringing resources into alignment across campus. To do so, the CSSO will collaborate across the institution to provide strategic direction, operational oversight, and evidence-based and data-driven evaluation of student success efforts.
Two units within the Division of Strategic Enrollment Management and Student Success (SEMSS) will report directly to the CSSO: The Student Success Center and Pathway Advising. In addition, the CSSO will work closely with units both inside of SEMSS (e.g., Registrar’s Office, Student Financial Services, Office of Undergraduate Admissions) and elsewhere at UWM (e.g., school/college advising and student success units, academic departments, Division of Student Affairs, Center for Excellence in Teaching and Learning).
As a member of the leadership team in SEMSS, the CSSO advises divisional and campus leadership on student success efforts and champions campus stakeholder groups providing persistence and retention program services. The CSSO position is a highly visible role who will often represent the university when identifying, promoting, and maintaining internal and external partnerships.
Additionally, the CSSO provides strategic leadership for UWM retention efforts, with ties to the Universities of Wisconsin (UWs) and national organizations related to student success, academic advising and retention, keeping current with professional trends and best practices.
Minimum Qualifications
Master’s Degree or higher.
At least five (5) years of experience in student success, retention and/or advising programs or student services supporting a diverse student population.
Experience in a leadership role, with at least three (3) years of relevant experience directly supervising professional staff.
Demonstrated success with making significant improvement in student retention and graduation outcomes, particularly with students from access populations (e.g., first-generation students, Pell-eligible students).
Demonstrated experience working with populations that have been historically underrepresented (e.g., first-generation, Pell-eligible students) in educational settings.
Demonstrated critical understanding of systemic issues impacting success of students from access populations (e.g. first-generation students, Pell-eligible students) inside and outside of the classroom.
Preferred Qualifications
Master’s or Doctoral Degree in student affairs, higher education administration or related field.
Experience in a public, urban, access environment working with a diverse student, faculty and staff population.
Expertise in identifying, collating, and employing data in achieving student success goals.
Experience working in or assisting with establishing an integrated student success and/or academic advising model.
Demonstrated experience building and maintaining collaborative partnerships with campus stakeholders within a diverse community.
Demonstrated professional experience needed to understand, convey, advance, and demonstrate principles of diversity, equity, and inclusion in performance of responsibilities and amongst their team.
Demonstrated ability to collaborate and achieve consensus among various constituents.
Experience working with technology to improve efficiency and delivery of goals.
#J-18808-Ljbffr