Atrium Hospitality
Banquet Manager III
Atrium Hospitality, Stamford, Connecticut, United States, 06925
Hotel:Stamford HiltonPosition:
Banquet Manager IIIEmployment Type:
Full timeAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellenceProfile:
Telecommute:
NoBonus Eligible:
YesDirect Reports:
Yes - MultipleReports To:
Assistant General Manager, Executive Chef, or General ManagerPrimary Purpose:
The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates, including brand and Atrium requirements.Work Performed:
The Banquet Manager will be tasked with the following duties, responsibilities, and assignments:Supervise Associates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs;Manage the department by assisting Associates to understand and comply with employment practices, recommending employment decisions, supporting performance management, and implementing corrective action;Create a best-in-class guest experience, measured by brand specific service measurement scores, while engaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards;Coordinate activities with the sales and other departments to include the culinary staff to ensure that services are provided in an efficient and timely manner;Ensure financial goals of the department and the hotel are being met by managing labor costs, supplies and equipment;Determine and recommend revenue-driving initiatives in partnership with other departments;Audit banquet checks to ensure that all services rendered are properly invoiced in a timely manner;Perform or assist with cleaning duties while ensuring cleanliness of all meeting space as required by brand guidance and Atrium Cleanliness Assured standards;Contribute to the creation and implementation of new menus;Maintain records and daily reports of operations keeping hotel management updated regarding department performance;Demonstrate an understanding of hotel emergency procedures to include fire, life, and safety;Any and all other work as required to complete the primary purpose of the position.Qualifications:
Required Prior Experience:
2 years supervisory experience in banquet operationsPreferred Prior Experience:
Hospitality experienceRequired Education:
High school diploma or equivalentPreferred Education:
Associates degree or higher in hospitality, business, or a related fieldRequired Licenses/ Certification:
ServSafe and TIPS Certification completed at time employment beginsRequired Technology:
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and TeamsPreferred Technology:
WorkdayPhysical:
Able to lift 50lbs occasionallyAble to lift 25lbs regularlyAble to navigate the work areas for duration of scheduled shiftOther:
Able to work a flexible schedule to include nights, weekends, and holidays, and special eventsCompetencies:
(65) Managing Vision and Purpose:
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.(24) Function/Technical Skills:
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.(15) Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Benefits:
When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefitsPlus, we ensure you can grow your career through internship programs, training and development, and over 80 hotels that offer incredible opportunities for career-driven associates.Equal Employment Opportunity:
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Privacy Rights:
Notice of candidate Privacy Rights:
Privacy Policy
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Banquet Manager IIIEmployment Type:
Full timeAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellenceProfile:
Telecommute:
NoBonus Eligible:
YesDirect Reports:
Yes - MultipleReports To:
Assistant General Manager, Executive Chef, or General ManagerPrimary Purpose:
The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates, including brand and Atrium requirements.Work Performed:
The Banquet Manager will be tasked with the following duties, responsibilities, and assignments:Supervise Associates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs;Manage the department by assisting Associates to understand and comply with employment practices, recommending employment decisions, supporting performance management, and implementing corrective action;Create a best-in-class guest experience, measured by brand specific service measurement scores, while engaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards;Coordinate activities with the sales and other departments to include the culinary staff to ensure that services are provided in an efficient and timely manner;Ensure financial goals of the department and the hotel are being met by managing labor costs, supplies and equipment;Determine and recommend revenue-driving initiatives in partnership with other departments;Audit banquet checks to ensure that all services rendered are properly invoiced in a timely manner;Perform or assist with cleaning duties while ensuring cleanliness of all meeting space as required by brand guidance and Atrium Cleanliness Assured standards;Contribute to the creation and implementation of new menus;Maintain records and daily reports of operations keeping hotel management updated regarding department performance;Demonstrate an understanding of hotel emergency procedures to include fire, life, and safety;Any and all other work as required to complete the primary purpose of the position.Qualifications:
Required Prior Experience:
2 years supervisory experience in banquet operationsPreferred Prior Experience:
Hospitality experienceRequired Education:
High school diploma or equivalentPreferred Education:
Associates degree or higher in hospitality, business, or a related fieldRequired Licenses/ Certification:
ServSafe and TIPS Certification completed at time employment beginsRequired Technology:
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and TeamsPreferred Technology:
WorkdayPhysical:
Able to lift 50lbs occasionallyAble to lift 25lbs regularlyAble to navigate the work areas for duration of scheduled shiftOther:
Able to work a flexible schedule to include nights, weekends, and holidays, and special eventsCompetencies:
(65) Managing Vision and Purpose:
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.(24) Function/Technical Skills:
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.(15) Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Benefits:
When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefitsPlus, we ensure you can grow your career through internship programs, training and development, and over 80 hotels that offer incredible opportunities for career-driven associates.Equal Employment Opportunity:
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Privacy Rights:
Notice of candidate Privacy Rights:
Privacy Policy
#J-18808-Ljbffr