University of California - Los Angeles Health
Administrative Assistant II - Head and Neck Surgery (Westwood)
University of California - Los Angeles Health, Los Angeles, California, United States, 90079
Description
Under the direction of the manager, you will provide administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE. You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed. As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Other duties as assigned by the manager.Salary range: $25.60 - $36.33 HourlyQualifications
Required:Excellent organizational skills to work in a multi-function office with minimal supervision.Knowledge of CPT codes, ICD10, and performing insurance authorizationsSkill in writing concise, grammatically correct correspondence, reports and manuscripts.Proper telephone etiquette.Knowledge of medical terminology.Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.Skill in interacting diplomatically with the public including patients, other health care providers and students.Ability to handle sensitive material and information with confidentiality and discretion.Ability to schedule and encounter patients with speed and accuracy using the electronic medical records systemAbility to meet and exceed the CI-CARE standards.Ability to obtain authorizations in a timely mannerAbility to work occasional overtimeAbility to have flexibility in work schedules and locations as neededPreferred:Knowledge of UCLA policies and procedures and cash collectionsPrevious experience working in an outpatient clinic setting.
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Under the direction of the manager, you will provide administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE. You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed. As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Other duties as assigned by the manager.Salary range: $25.60 - $36.33 HourlyQualifications
Required:Excellent organizational skills to work in a multi-function office with minimal supervision.Knowledge of CPT codes, ICD10, and performing insurance authorizationsSkill in writing concise, grammatically correct correspondence, reports and manuscripts.Proper telephone etiquette.Knowledge of medical terminology.Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.Skill in interacting diplomatically with the public including patients, other health care providers and students.Ability to handle sensitive material and information with confidentiality and discretion.Ability to schedule and encounter patients with speed and accuracy using the electronic medical records systemAbility to meet and exceed the CI-CARE standards.Ability to obtain authorizations in a timely mannerAbility to work occasional overtimeAbility to have flexibility in work schedules and locations as neededPreferred:Knowledge of UCLA policies and procedures and cash collectionsPrevious experience working in an outpatient clinic setting.
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