Jones Lang LaSalle Incorporated
Guest Service Representative
Jones Lang LaSalle Incorporated, Chicago, Illinois, United States, 60290
Guest Service Representative
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Guest Services RepresentativeFull time, onsite in Chicago, ILEnergetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Loop office building. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Since this is a position meeting and greeting the public, the Guest Services Representative must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.We’re looking for someone who:Takes great pride in offering helpful, friendly service at all timesIs able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needsIs able to collaborate and work within a team environmentIs proactive, approachable and solution focusedIs punctual and dependableHas a strong customer service orientationHas excellent interpersonal and communication skillsHas experience with multi-line phone systemsIs proficient on basic Microsoft Office applications and the InternetDuties will include:Courteously greeting all tenants and visitors to the reception deskSigning in all authorized visitors according to the policies, rules, and regulationsContacting tenants in a courteous and professional manner when a guest is not pre-registeredProviding excellent service to all guests arriving at the buildingProcessing visitors’ information and provide a visitor badgeProviding access to visitors for tenant and non-tenant group events, as neededAnswering any tenant phone calls and emails for assistance throughout the dayProviding guidance/information as requested from tenantsLocation:
On-site – Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysThis position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
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JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Guest Services RepresentativeFull time, onsite in Chicago, ILEnergetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Loop office building. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Since this is a position meeting and greeting the public, the Guest Services Representative must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.We’re looking for someone who:Takes great pride in offering helpful, friendly service at all timesIs able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needsIs able to collaborate and work within a team environmentIs proactive, approachable and solution focusedIs punctual and dependableHas a strong customer service orientationHas excellent interpersonal and communication skillsHas experience with multi-line phone systemsIs proficient on basic Microsoft Office applications and the InternetDuties will include:Courteously greeting all tenants and visitors to the reception deskSigning in all authorized visitors according to the policies, rules, and regulationsContacting tenants in a courteous and professional manner when a guest is not pre-registeredProviding excellent service to all guests arriving at the buildingProcessing visitors’ information and provide a visitor badgeProviding access to visitors for tenant and non-tenant group events, as neededAnswering any tenant phone calls and emails for assistance throughout the dayProviding guidance/information as requested from tenantsLocation:
On-site – Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysThis position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
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