Student Success Counselor

Job SummaryThe Student Success Counselor for the U.A. Whitaker College of Engineering Advising Office assists students in their academic pursuits by providing guidance in course selection, degree planning, broader educational goals, and graduation requirements. Student Success Counselors work with students to develop program plans of study that align with degree requirements and career aspirations. Assists students through their college transition and academic milestones. Through data analytics, Student Success Counselors monitor student progress to identify potential pitfalls, recommend university-wide resources, and help find solutions and/or interventions to physical or psychological difficulties associated with learning.Student Success Counselors assist in university goals and priorities in the areas of retention and timely student progress, as well as continual efforts toward student goal achievement and improved academic planning skills.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.Job DescriptionTypical duties may include but are not limited to:Participates in training and professional development activities necessary to increase knowledge and skills required of Student Success Counselors, such as the administration and interpretation of interest and assessment tools, micro-credentialing, and skill assessment for digital badges.Contributes to persistence and retention by regular monitoring of student progress utilizing a case management model. Intervenes, advocates, and recommends resources and solutions to alleviate barriers to success.Facilitates four-year graduation rates by providing individual and group guidance related to academic programs, goals, and curriculum.Responsive to intervention efforts designed to improve retention and persistence by proactively encouraging students to register for classes in a timely manner.Aids four-year graduation goals by reviewing records for student caseload and conducting regular degree progression audits to ensure students are tracking to meet goals.Supports student career development by serving as a resource for experiential learning opportunities.Provides direct leadership for the development and tracking of financial aid and scholarship strategies through the use of university-wide dashboards.Participates in recruitment and outreach initiatives led by Enrollment Management and Student Engagement.Maintains accurate records of counseling appointments and outreach efforts.Assists with administrative tasks as needed.Other DutiesPerforms other job-related duties as assigned.Required QualificationsThis position requires either seven years of directly related full-time experience or, as an alternative, a Master's degree from an accredited institution in Higher Education, Student Affairs, Counseling, Psychology, or closely related field and one year of full-time experience directly related to the job functions.Any appropriate combination of relevant education, experience, and/or certifications may be considered.Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).Preferred QualificationsThree years of professional full-time experience in retention-focused academic advising or counseling in higher education.Experience administering and interpreting major and career assessment tools.Experience administering and interpreting degree planning/degree audit tools and other advising tools.Experience using and interpreting data analytics tools and dashboards.Experience in student financial aid and enrollment services processes and practices.Knowledge, Skills & AbilitiesKnowledge of theoretical models of college student development and students in transition.Knowledge of advising and career development theory and models of developmental advising/counseling.Knowledge of federal and state laws and regulations of higher education within the state of Florida.Knowledge of and ability to use job-related technology such as Microsoft Office, Workday Student, Degree Works, Appointment Manager, and Florida Shines.Excellent interpersonal, verbal, and written communication skills.Strong active listening skills.Ability to work successfully as both a member of a team and independently with minimal supervision.Ability to use effective decision making and conflict resolution techniques.Ability to maintain confidentiality and discretion at all times.Ability to take initiative to prioritize, organize, and perform work in a changing and fast-paced environment.Ability to demonstrate a personal philosophy of care for others.Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.Salary Range: $45,000 to $47,000

#J-18808-Ljbffr