MISSION CRITICAL COMPANIES
Critical Environment (CE) Technical Trainer | Tec Teach Global
MISSION CRITICAL COMPANIES, Iowa, Louisiana, United States, 70647
Microsoft Cloud Operations + Innovation (CO+I)
is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.We are looking for a Learning
Critical Enviornment CE Technical Trainer
who will contribute to establishing technical training delivery, workforce training needs analysis, and engaging with your team in procedural change management activities in support of the datacenters in your area of responsibility. You will leverage technical and adult learning fundamentals as you evaluate and report on training activities in the datacenters and develop your own skills while coaching your learners in their own career growth. Location is on site in the datacenter with limited work from home opportunities.As a
Critical Environment CE Technical Trainer
you will perform a key role in delivering the core infrastructure and foundational technologies for our online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group,
CO+I
is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Company as a world-class cloud provider.Our mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our company values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Responsibilities
Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training.Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our Critical Environment technicians for local qualifications.Apply classroom management techniques such as flexible learning, behavioral reinforcement, and time management to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals.Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio.Embody our culture and values.Qualifications
Required/Minimum Qualifications:Bachelor’s Degree AND 2+ years training, education, Datacenter CE Operations, electrical and/or mechanical experience in comparable Critical Facilities operations.
OR equivalent experience.
Other Requirements:
Ability to meet Company, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Company Cloud Background Check: This position will be required to pass the Company Cloud background check upon hire/transfer and every two years thereafter.Additional or Preferred Qualifications
Bachelor’s Degree Computer Science, Information Technologies, System Engineering, Information Systems AND 4+ years training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies with a focus on in-depth learning of technology systems experience
OR equivalent experience.
CompTIA Certifications (e.g.,Certified Technical Trainer+ [CTT+], Security+, Server+, Network+, Cloud+), Cisco Certified Network Associate (CCNA), Enterprise Product Integration (EPI) certifications (e.g., Certified Datacenter Professional [CDCP], Certified Datacenter Facilities Operations Management [CDFOM]), Certified Cloud Security Professional (CCSP), or equivalent.Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.Microsoft Certified Trainer (MCT) Certification.2+ years experience in training delivery and readiness operations or demonstrated project management skills.Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways.Operational Planning & Project Management: structured thinking and planning, with a bias for execution.
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is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.We are looking for a Learning
Critical Enviornment CE Technical Trainer
who will contribute to establishing technical training delivery, workforce training needs analysis, and engaging with your team in procedural change management activities in support of the datacenters in your area of responsibility. You will leverage technical and adult learning fundamentals as you evaluate and report on training activities in the datacenters and develop your own skills while coaching your learners in their own career growth. Location is on site in the datacenter with limited work from home opportunities.As a
Critical Environment CE Technical Trainer
you will perform a key role in delivering the core infrastructure and foundational technologies for our online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group,
CO+I
is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Company as a world-class cloud provider.Our mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our company values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Responsibilities
Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training.Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our Critical Environment technicians for local qualifications.Apply classroom management techniques such as flexible learning, behavioral reinforcement, and time management to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals.Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio.Embody our culture and values.Qualifications
Required/Minimum Qualifications:Bachelor’s Degree AND 2+ years training, education, Datacenter CE Operations, electrical and/or mechanical experience in comparable Critical Facilities operations.
OR equivalent experience.
Other Requirements:
Ability to meet Company, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Company Cloud Background Check: This position will be required to pass the Company Cloud background check upon hire/transfer and every two years thereafter.Additional or Preferred Qualifications
Bachelor’s Degree Computer Science, Information Technologies, System Engineering, Information Systems AND 4+ years training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies with a focus on in-depth learning of technology systems experience
OR equivalent experience.
CompTIA Certifications (e.g.,Certified Technical Trainer+ [CTT+], Security+, Server+, Network+, Cloud+), Cisco Certified Network Associate (CCNA), Enterprise Product Integration (EPI) certifications (e.g., Certified Datacenter Professional [CDCP], Certified Datacenter Facilities Operations Management [CDFOM]), Certified Cloud Security Professional (CCSP), or equivalent.Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.Microsoft Certified Trainer (MCT) Certification.2+ years experience in training delivery and readiness operations or demonstrated project management skills.Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways.Operational Planning & Project Management: structured thinking and planning, with a bias for execution.
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