Technical Trainer Senior | Tec Teach Global

Company is looking for a Senior Technical Trainer with excellent communication and presentation skills to support our NASA customer developing and delivering the training program for NASA’s Office of STEM Engagement (OSTEM). The successful candidate should demonstrate technical training experience, a high degree of proficiency using Microsoft Office suite (e.g. Excel, PowerPoint and Word) and experience with or a willingness to learn the Salesforce platform. This role is 100% remote.Responsibilities:Deliver training sessions, webinars, workshops etc. in groups or individually, based on requirements. Training will be delivered on usage and capabilities of OSTEM applications to the stakeholder and user community.Create, test, update, and maintain training materials (e.g. videos, handouts, PowerPoint slides) that meet 508 compliance requirements.Create, update, and maintain training material for use by internal and external users.Present and moderate training sessions onsite and virtually, as required.Track and report training that has been scheduled and/or completed.Provide support in planning and creating documentation (e.g. knowledge articles), as needed.Stay current on new and existing course-related features and technology innovations.Maintain monthly course registration documents, training schedules, and agendas.Keep and report data on completed courses, surveys, issues, etc.Observe, evaluate, and prepare weekly and monthly reports about specific training delivered.Evaluate the overall effectiveness of programs, communicate recommendations, and make improvements based on manager’s feedback.QualificationsRequired Education:Bachelor’s and 5 years of experience; or a Master’s and 3 years of experience; or a PhD and 0 years of experience.Desired Education:Bachelor’s degree in business/technology or related field and 3-5 of experienceRequired Experience:Excellent communication and comfortable speaking in a virtual setting.Demonstrated experience as technical trainerKnowledge of current training techniques and toolsExperience in designing technical and business course contentWorking knowledge in MS Office (especially PowerPoint)The training professional must be able to multi-task in a team-oriented environmentKeen attention to details and organizational/time-management skillsMust be Dependable/Reliable and Adaptable/FlexibleDesired Experience:Degree in Adult Learning/EducationWindows 10/MAC OS High Sierra or newerMicrosoft Office O365Adobe Acrobat DC ProFamiliarity with Agile methodologiesFamiliarity with the Salesforce PlatformClearance:Must be a U.S. Citizen with the ability to obtain a Public Trust Clearance.

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