Area Director of Catering and Conference Services

Overview

Kahler Hospitality Group is a premier hospitality organization renowned for providing exceptional service and experiences to our guests. With a collection of unique hotels and properties in Rochester, Minnesota, we are dedicated to upholding our legacy of excellence and innovation in the hospitality industry.

We are seeking a dynamic and experienced Area Director of Catering and Conference Services to lead our catering and conference operations across multiple properties. The ideal candidate will have a proven track record in hospitality management, exceptional leadership skills, and a passion for delivering unparalleled guest experiences.

Responsibilities

• Oversee all catering and conference services operations across Kahler Hospitality Group properties.
• Develop and implement strategic plans to drive revenue growth and enhance service quality.
• Lead, mentor, and manage a team of catering and conference services professionals, ensuring high performance and continuous development.
• Collaborate with sales and marketing teams to create innovative event packages and promotional strategies.
• Establish and maintain relationships with clients, vendors, and key stakeholders to ensure seamless event execution.
• Monitor industry trends and competitor activities to identify opportunities for improvement and innovation.
• Ensure compliance with health, safety, and sanitation regulations.
• Manage budgets, forecasts, and financial reports to achieve departmental financial goals.
• Drive exceptional guest satisfaction by delivering personalized and memorable event experiences.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or relevant experience.
• Minimum of 5 years of experience in catering and conference services management, preferably within a multi-property setting.
• Strong leadership and team management skills with a focus on motivation and development.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to manage budgets, financial reports, and revenue generation strategies.
• In-depth knowledge of catering and event planning principles, including menu design, logistics, and contract negotiations.
• Proficiency in using CI/TY and Delphi software and Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• A passion for delivering outstanding guest service and creating exceptional event experiences.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and holidays.
• Employee hotel discounts.
• Opportunities for professional development and career advancement.