Exhibit Operations Coordinator I

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Main Objective: The Exhibit Operations Coordinator is responsible for providing support to exhibit functions (both onsite and offsite). Assist with pre-planning, onsite and post exhibit tasks and serve as a liaison to internal and external clients, including employees, customers, agencies, sales associates and hotel visitors. Knowledge of corporate goals and objectives to ensure the successful outcome of exhibits is required.

Essential Duties and Responsibilities:

1. Maintains inventory of products and associated exhibit models and displays. Tracks usage and forecasts and orders as needed to support corporate and agency schedule.
2. Develops and maintains lab and exhibit checklists and reference materials.
3. Ensures all exhibit products and displays are tested for proper function and current rev level, repairs, replacements, and disposition of obsolete products.
4. Responsible for set-up and clean-up/disinfecting of all campus and offsite products and displays for both workshops and exhibits after attendance. Observes all blood-borne pathogen and related safety procedures.
5. Responsible for supporting those in the coordination and execution of exhibits consisting of, but not limited to: international and regional exhibits (in country), workshop events including didactic, sawbones or cadaver, etc. for the organization.
6. Works closely with Global Trade, Marketing, Medical Education, Exhibit House Vendor, and other key partners to execute exhibits and events successfully.
7. Works with exhibit planners daily to develop and prepare booth drawings to help optimize product and display layout and quantities. Ensure accurate and prompt delivery of display equipment.
8. Maintain list of approved and preferred vendors.
9. Supports team members on-site as back-up during holidays, PTO and periods of increased volume of exhibit, event and workshop requests.
10. Communicates policies, procedures, and processes related to transparenct and disclose effectively and with excellent customer service.

Knowledge:

General knowledge of industry practices, customer service, and standards. General knowledge of Exhibits and Workshop processes and best practices.

Reasoning ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives. 

Discretion/Latitude:

Required to work as part of a team or individually. Work is reviewed for detail accuracy, consistency, and customer service. Refers to all policies and procedures for detailed instructions.

Skills:

• Ability to work in a fast-paced, ever changing environment.
• Must be detail oriented
• Customer Service background
• Coachable, Team player, self-motivated
• Work extended hours, weekends, early mornings or late nights
• Beginner level of Microsoft Office, Excel, Word, PowerPoint and Outlook email experience.
• Ability to work independently and effectively with internal and external customer.
• Ability to verbally communicate ideas and issues effectively to other team members and management.

Education/Experience:

• High school diploma or equivalent required.
• 1 year experience working in a professional environment, prior exhibit/event experiences preferred

Incidental Duties:
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Hours must be flexible as often Saturday and/or evening coverage is required including approximately 20% travel or as required.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to listen, understand the information provided, and follow instructions.

Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. 

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. Bi-lingual language required (Spanish). Additional languages preferred.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.