Senior ServiceNow Developer/Architect (Remote)

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at

to learn more and view our open positions.

Please apply or call one of us to learn more

For further inquiries regarding the following opportunity, please contact our Talent Specialist:

Abdul |

Title: Senior ServiceNow Developer/Architect
Location: Remote
Duration: 6 Months

Candidates without visa restrictions please apply
References are required to be checked prior to client submission, please do not apply if you are unwilling for that

Job Summary:

We are seeking a highly skilled Senior ServiceNow Developer/Architect with expertise in Change Management to join our dynamic team. This key role will be responsible for configuring and optimizing an out-of-the-box ServiceNow system to support the implementation of new enterprise Change Management processes. The ideal candidate will have a deep understanding of ITIL Change Management best practices and extensive experience configuring the Change Management portion of ServiceNow to support newly defined enterprise Change Management processes

Key Responsibilities:

• Design and architecture of ServiceNow Change Management solutions.
• Implement best practices for Change Management processes and workflows within ServiceNow.
• Configure and maintain the ServiceNow Change Management module, including approval processes, notifications, and reporting.
• Perform system integrations with other ITSM tools and platforms.
• Troubleshoot and resolve technical issues related to the ServiceNow platform.
• Conduct testing and validation of new features and functionalities.
• Stay updated with the latest ServiceNow releases and best practices to ensure optimal performance and utilization.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10 years of experience in ServiceNow development, with a focus on Change Management.
• Strong knowledge of the ServiceNow platform, including ITSM modules.
• Familiarity with ITIL framework and Change Management best practices.
• Experience with ServiceNow integrations (REST, SOAP) and API usage.
• Strong communication and interpersonal skills to work collaboratively with cross-functional teams.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus

About us:

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.