APN Healthcare Solutions
Sr. ServiceNow FSO Developer
APN Healthcare Solutions, Windsor, CT, United States
Position: Sr
ServiceNow FSO Developer
Location: Windsor, CT (Hybrid Work 2 Days work from the office)
Type: Contract
Responsibilities:
ServiceNow FSO Developer
Location: Windsor, CT (Hybrid Work 2 Days work from the office)
Type: Contract
Responsibilities:
- Identify opportunities to optimize performance and improve scalability
- Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
- Code review: Reviewing and providing walkthroughs as part of peer review process
- Configure ServiceNow FSO Modules workflows applications scripts and integrations
- Document technical design development processes and solution configurations
- Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc
- Proven experience in ServiceNow Financial Services Operations (FSO) platform
- Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development
- Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking)
- Knowledge of ServiceNow Customer Service Management (CSM) and custom application development
- Ability to lead customer-facing discussions, workshops, and configuration reviews
- Strong problem-solving skills with a focus on optimizing performance and improving scalability
- Excellent documentation skills to record development and technical configurations
- Experience in building advanced work assignment features within FSO
- Familiarity with configuring reports, dashboards, and other business intelligence tools
- Experience with scripting and developing custom applications on the ServiceNow platform