Insight Global
Desktop Support
Insight Global, Fort Worth, Texas, United States, 76102
This local government IT department is looking to add a field service/Desktop technician to its team. We are looking for a qualified candidate that can trouble shoot hardware problems, break fix, set up new equipment, and re image. The company is upgrading from Windows 10 to Windows 11 company wide which will be thousands of PCs in various different locations around Fort Worth. They will also be responding to trouble tickets from the helpdesk. This position requires a candidate to drive to local locations using personal vehicle with gas reimbursed. First shift Monday-Friday.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2+ years experience in a Desktop or Field Technician role
Extensive experience supporting Windows 10 and Windows 11
Experience Migrating from Windows 10 to Windows 11
Imaging experience specifically with SCCM
Office 365 Experience
A basic understanding of networking
Any PC Deployment experience
Great communication both written and verbal
Nice to Have Skills & Experience
certifications: A+, network+, Microsoft certs, etc.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2+ years experience in a Desktop or Field Technician role
Extensive experience supporting Windows 10 and Windows 11
Experience Migrating from Windows 10 to Windows 11
Imaging experience specifically with SCCM
Office 365 Experience
A basic understanding of networking
Any PC Deployment experience
Great communication both written and verbal
Nice to Have Skills & Experience
certifications: A+, network+, Microsoft certs, etc.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.