Addison Group
Salesforce Administrator
Addison Group, Chicago, Illinois, United States, 60290
Role:
Mid-Level Salesforce System Administrator
Title:
Salesforce System Administrator
Department:
IT - App Dev - Business Analysis
About the role:
As Mid-Level Salesforce Administrator, you'll play a vital role at Addison Group. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us; therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. The Mid-Level Salesforce Administrator will be the sole administrator and will report directly to the Senior Director, IT Business Analysis.
This is a varied business facing role, with the following responsibilities:All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rulesSalesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.Sandbox environment managementIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.Identify unused or underutilized platform featuresCreate a platform roadmap and define priorities, liaising with stakeholders.Data management to improve Salesforce data quality, implementing rules and automation as needed.Proactive system maintenance including Security Reviews, Release Updates, Health Check, and OptimizerUser support ticketsMonitor and improve user adoption.New user and ongoing user trainingTechnical documentationWorking with integrated applications includingQualifications and Background
Required:•Strong Salesforce product knowledge and at least 2+ years' of Salesforce Administration hands-on experience with Sales Cloud or your Salesforce product•Trailhead Badges/Super Badges -
Desirable:•Certified Salesforce Administrator
Bachelor's/Postgraduate degree, or professional qualificationKnowledge, Skills, and Abilities
Required:
A proactive attitude to platform enhancementsDesigning scalable, best practice solutionsExcellent relationship-building skillsAbility to liaise with stakeholders at all levels.Translating requirements into technical solutionsEffect at communicating with key stakeholders and end usersTechnical documentationAvailable and responsive to questionsExperience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.Desirable:
Demonstrates continued personal/professional development.Active in the Salesforce community
Mid-Level Salesforce System Administrator
Title:
Salesforce System Administrator
Department:
IT - App Dev - Business Analysis
About the role:
As Mid-Level Salesforce Administrator, you'll play a vital role at Addison Group. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us; therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. The Mid-Level Salesforce Administrator will be the sole administrator and will report directly to the Senior Director, IT Business Analysis.
This is a varied business facing role, with the following responsibilities:All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rulesSalesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.Sandbox environment managementIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.Identify unused or underutilized platform featuresCreate a platform roadmap and define priorities, liaising with stakeholders.Data management to improve Salesforce data quality, implementing rules and automation as needed.Proactive system maintenance including Security Reviews, Release Updates, Health Check, and OptimizerUser support ticketsMonitor and improve user adoption.New user and ongoing user trainingTechnical documentationWorking with integrated applications includingQualifications and Background
Required:•Strong Salesforce product knowledge and at least 2+ years' of Salesforce Administration hands-on experience with Sales Cloud or your Salesforce product•Trailhead Badges/Super Badges -
Desirable:•Certified Salesforce Administrator
Bachelor's/Postgraduate degree, or professional qualificationKnowledge, Skills, and Abilities
Required:
A proactive attitude to platform enhancementsDesigning scalable, best practice solutionsExcellent relationship-building skillsAbility to liaise with stakeholders at all levels.Translating requirements into technical solutionsEffect at communicating with key stakeholders and end usersTechnical documentationAvailable and responsive to questionsExperience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.Desirable:
Demonstrates continued personal/professional development.Active in the Salesforce community