ITAC Solutions
Technical Support Specialist
ITAC Solutions, Huntsville, Alabama, United States, 35824
Do you excel at juggling multiple tasks while delivering outstanding service? If you're detail-oriented, enjoy working with people, and have a knack for troubleshooting, this
Technical Support Specialist
role could be the perfect fit for you! This entry-level opportunity offers the chance to step into the fast-paced tech world, where you'll be at the heart of customer support, working to ensure smooth operations for clients across the country.
Benefits & Extras:
Hands-on training to kickstart your career in technologyDynamic work environment with a focus on professional growthHealth, dental, and vision benefits + bonus opportunitiesCompensation:
$18-21/ hour
What You'll Be Doing:
Coordinate support services and scheduling between clients and field techniciansDeliver exceptional customer service to ensure client satisfactionHandle move-add-change requests and troubleshoot issues efficientlyProvide project estimates for small to medium-sized projectsCollaborate with different departments to resolve client concernsManage and update project management software with real-time status updatesWhat You'll Need to be Considered:
Associate degree preferred or equivalent experience in related rolesFamiliarity with technologies like networking, access control, low voltage cabling, and wireless systemsStrong communication skills to liaise between clients and techniciansA proactive, problem-solving mindset to manage multiple tasks
#INDIT
ITAC Solutions https://itacsolutions.com/ https://itacsolutions.com/wp-content/uploads/2020/10/ITAC_Logo_Mockups.png
Technical Support Specialist
role could be the perfect fit for you! This entry-level opportunity offers the chance to step into the fast-paced tech world, where you'll be at the heart of customer support, working to ensure smooth operations for clients across the country.
Benefits & Extras:
Hands-on training to kickstart your career in technologyDynamic work environment with a focus on professional growthHealth, dental, and vision benefits + bonus opportunitiesCompensation:
$18-21/ hour
What You'll Be Doing:
Coordinate support services and scheduling between clients and field techniciansDeliver exceptional customer service to ensure client satisfactionHandle move-add-change requests and troubleshoot issues efficientlyProvide project estimates for small to medium-sized projectsCollaborate with different departments to resolve client concernsManage and update project management software with real-time status updatesWhat You'll Need to be Considered:
Associate degree preferred or equivalent experience in related rolesFamiliarity with technologies like networking, access control, low voltage cabling, and wireless systemsStrong communication skills to liaise between clients and techniciansA proactive, problem-solving mindset to manage multiple tasks
#INDIT
ITAC Solutions https://itacsolutions.com/ https://itacsolutions.com/wp-content/uploads/2020/10/ITAC_Logo_Mockups.png