Help Desk Specialist

Level 1 Help DeskFully on-site in Pendergrass, GAStarts off as a 9month+ contract/contract-to-hireUnfortunately, C2C/TPV/Sponsorship not supported by this roleTraditional Level 1, Group Authority and Active Directory, Microsoft Office, Troubleshoot/Support.Essential Duties & Responsibilities:Perform PC hardware and printer installation, IP phone installation, imaging of computers, and setup of Microsoft Windows in a network environment.Conduct network and software administration, including troubleshooting for end users.Provide training and consultation as needed on hardware and software and make recommendations about future planning and IT resource needs.Analyze business requirements to identify projects and technologies to enable business improvements and serve as the project manager for IT initiatives from concept through release.Provide technical support to end users via telephone, e-mail, or in person.Perform job duties in compliance with all state and federal regulations and guidelines includingQualifications, Education, Experience, Abilities:Bachelors degree in Information Technology, Computer Science, or related field preferred with two years working experience in an IT related field.