Insight Global
NOC Technician-3rd Shift
Insight Global, Chesterfield, Missouri, United States, 63005
An employer is looking to add a Network Operation Center (NOC) Technician to their team in St. Louis, MO. They will be responsible for monitoring the network and filtering alerts as they arise. They will also be responsible for troubleshooting issues and hosting triage calls to remediate issues. They will manage high/critical incidents and ensure tickets are fully documented and resolved properly or escalated to the correct person.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Knowledge of applications, servers and how they workIncident management/monitoring experienceExperience working in a NOC environmentExperience with ServiceNow or other ticketing systemsExperience working with Netcool or Solar Winds for monitoringCCNA CertificationCCNE CertificationA+ Certification1+ years of experience working in IT, ideally in a NOC settingStrong analytical skills with ability to troubleshoot networking issuesStrong communication skillsAbility to work 3rd shift (9:30pm-7:30am Wednesday-Saturday)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Knowledge of applications, servers and how they workIncident management/monitoring experienceExperience working in a NOC environmentExperience with ServiceNow or other ticketing systemsExperience working with Netcool or Solar Winds for monitoringCCNA CertificationCCNE CertificationA+ Certification1+ years of experience working in IT, ideally in a NOC settingStrong analytical skills with ability to troubleshoot networking issuesStrong communication skillsAbility to work 3rd shift (9:30pm-7:30am Wednesday-Saturday)