State of New Mexico
IT Application Developer II / Salesforce Developer & Administrator
State of New Mexico, Santa Fe, New Mexico, us, 87503
$34.05 - $54.48 Hourly
$70,826 - $113,321 Annually
This position is a Pay Band IE
Posting Details
This job posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.Build the best team in state government by supporting employees' continuous growth and wellness.Why does the job exist?
The IT Application Developer II / Salesforce Developer & Administrator will help the agency continually improve and enhance the Salesforce platform and Robotic Process Automation (RPA) functionality.
The IT Application Developer II/Salesforce Developer & Administrator will:
Gather requirements, feedback, design scalable best practice solutions, and contribute to the agency product road map;Utilize all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority;Keep the wider organization¿s best interests in mind when composing and deploying any code;Be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project and;Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.How does it get done?
The IT Application Developer II / Salesforce Developer & Administrator is responsible for:
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization wide defaults (OWD) and, sharing rules;Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports;Assisting in creating a platform roadmap and define priorities, collaborate with division and vendor stakeholders;Data management to improve Salesforce data quality, implementing rules and automation as needed;Leading governance activities with vendor Salesforce technical leads and follow change management and governance practices;Resolving user support tickets, monitoring and improving user adoption, creating/ maintaining technical documentation and, training end users and key stakeholders.Who are the customers?
This position supports both internal and external HCA staff and stakeholders.Ideal Candidate
The ideal candidate has:
Three (3) years or more experience with Salesforce technologies;Demonstrated continued personal/professional development;Experience implementing Salesforce configuration changes and;Basic knowledge of HTML, XML, Flex, ASP, SQL, Java or C++, REST and SOAP-based web services.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in software programming. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
6 years of experience
OR
High School Diploma or Equivalent
AND
6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
4 years of experience Associate's degree or higher in any field
AND
6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification
AND
2 years of experience4 Master's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Working Conditions
Office setting. Long periods of sitting and continuous use of monitor and keyboard. Stress due to deadlines and workload. Occasional overnight travel, work after hours, weekends and/or holidays may be required; Occasionally variable work schedule.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Alex Rodriguez, (505) 538-5184, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
$70,826 - $113,321 Annually
This position is a Pay Band IE
Posting Details
This job posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.Build the best team in state government by supporting employees' continuous growth and wellness.Why does the job exist?
The IT Application Developer II / Salesforce Developer & Administrator will help the agency continually improve and enhance the Salesforce platform and Robotic Process Automation (RPA) functionality.
The IT Application Developer II/Salesforce Developer & Administrator will:
Gather requirements, feedback, design scalable best practice solutions, and contribute to the agency product road map;Utilize all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority;Keep the wider organization¿s best interests in mind when composing and deploying any code;Be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project and;Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.How does it get done?
The IT Application Developer II / Salesforce Developer & Administrator is responsible for:
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization wide defaults (OWD) and, sharing rules;Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports;Assisting in creating a platform roadmap and define priorities, collaborate with division and vendor stakeholders;Data management to improve Salesforce data quality, implementing rules and automation as needed;Leading governance activities with vendor Salesforce technical leads and follow change management and governance practices;Resolving user support tickets, monitoring and improving user adoption, creating/ maintaining technical documentation and, training end users and key stakeholders.Who are the customers?
This position supports both internal and external HCA staff and stakeholders.Ideal Candidate
The ideal candidate has:
Three (3) years or more experience with Salesforce technologies;Demonstrated continued personal/professional development;Experience implementing Salesforce configuration changes and;Basic knowledge of HTML, XML, Flex, ASP, SQL, Java or C++, REST and SOAP-based web services.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in software programming. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
6 years of experience
OR
High School Diploma or Equivalent
AND
6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
4 years of experience Associate's degree or higher in any field
AND
6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification
AND
2 years of experience4 Master's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Working Conditions
Office setting. Long periods of sitting and continuous use of monitor and keyboard. Stress due to deadlines and workload. Occasional overnight travel, work after hours, weekends and/or holidays may be required; Occasionally variable work schedule.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Alex Rodriguez, (505) 538-5184, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.