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PrideStaff

SERVICE RECEIVING CLERK

PrideStaff, Willowbrook, Illinois, United States, 60527


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SERVICE RECEIVING CLERK

Our client, located in the Willowbrook area, is a privately held, fast-growing manufacturer of battery testers and battery management solutions for over 38 years. Their global presence includes facilities in the U.S., Europe, and Asia. They are seeking a Service Receiving Clerk.

Specialties

Battery Management Innovation, Battery Technology, Battery Testers, Diagnostic Chargers, Monitors, Software and Data Management solutions, and Stationary Power, Battery testing, Battery monitoring

$17.00/HR - $17.50/HR DOE (Steel toe shoes required)

6:00am - 2:30pm (M-F)

TEMP/TEMP-TO-HIRE

This position is in the Service (Repair) department, and for someone who is technically/mechanically inclined as the career path moves into a Service (Repair) Tech role – NOT warehouse shipping/receiving.

OVERVIEW:

The Service Receiving Clerk is responsible for the receipt of all equipment and parts into the Service Department, maintaining a clean work area and assisting techs with boxing/moving completed equipment to Shipping. Other tasks include working with the Service Administrator to locate rush repair requests, submit parts orders for re-supply and pull parts orders from the warehouse/stock the service shelves as needed. This role may also include troubleshooting, repairing, testing, and calibrating products returned from customers due to warranty claims and/or time and material repairs. Must be able to perform these functions, including repackaging the product for return.

RESPONSIBILITIES include but are not limited to:

Receive Service returns on a daily basis from UPS/FedEx/Customer drop-off.

Enter RMA information into the clients ERP system.

Distribute equipment for repair to assigned technician.

Receive spare parts/supply orders from the Warehouse and stock them in Service.

Assist technicians with disassembling Charger/Tester units and identifying the problem.

Replace defective parts and document the outcome on an RMA form.

Boxing/packing of completed units.

Move completed units to Shipping.

Maintain a clean shop area by removing empty boxes/cardboard and packing material.

Forklift use as needed to move equipment up/down from pallet racks.

QUALIFICATIONS:

PC experience, including Email, ERP system and internet (1-3 years).

Minimum of 1 -3 years' experience working in a manufacturing environment on electronics products.

Fork-lift operation required; training provided.

Troubleshooting/repair center experience preferred.

Works well in a fast-paced environment.

Detail focused, especially when confirming parts receipts or entering customer/equipment information into the computer.

Ability to stand/walk for long periods of time.

Ability to lift 50+ pounds.

Send resume to

chicagolandcws@pridestaff.com

or call us at

630-246-7837

if you have questions.