Intern - Business Process Analyst - Summer 2025

Intern - Business Process Analyst - Summer 2025 at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Program dates: May 30 - August 8, 2025. The Main Responsibilities Lumen's Finance organization is looking for a Business Process Analyst Intern on our Connected Digital Strategy team. The intern will be responsible for learning and developing skills in mapping business processes, identifying constraints and issues, and developing effective solutions. This role requires strong problem-solving skills and the ability to interface with business partners to understand process flows and drive process improvement. Key Responsibilities: -Map and analyze business processes to identify constraints and issues. -Develop and propose solutions to improve process efficiency. -Collaborate with business partners to understand and document process flows. -Learn and support business system production and monitoring. -Engage in technical writing of capabilities, features, & user stories to ensure solutions are properly documented and handed off for development -Business Value identification & calculation What We Look For in a Candidate Program eligibility is contingent on the candidate's commitment of the entire 10-week program. No exceptions will To view full details and how to apply, please login or create a Job Seeker account