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ImOn Communications

IT Manager

ImOn Communications, Cedar Rapids, Iowa, United States, 52404


ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for an

IT Manager

to join our team.At ImOn, you will be part of a workplace that values relationships with colleagues, customers, and our community. Our culture is focused on fostering a fun and rewarding work environment where you’ll help our team create connections, one person at a time.The

IT Manager

is broad in technology coverage and deep in platform experience. This role is hands on, as well as, responsible for supervising the IT staff and the design, implementation, configuration, and optimizing server platforms, storage systems, network connectivity, and security infrastructure to achieve high performance of the various business applications by tuning the infrastructure as needed. This includes ensuring industry best practices are followed, a fault tolerant architecture is implemented, proper monitoring is put in place, and documentation is created/ maintained. The IT Manager will assist in overseeing technical escalations, project scheduling, and team guidance.Essential duties and responsibilities include but are not limited to:Manage the performance of the IT staff and provide regular feedback to improve performance.Develop policies and procedures for the use of technology within the organization.Recommend and implement new technology solutions that improve efficiency within the organization.Define architecture, design, implement, and manage Desktop, server, network, and storage technologies to meet efficiency, reliability, and performance expectationsIntegrate and support servers, including database, e-mail, print, backup servers, and their associated software into enterprise solutionsDesign and implement physical, virtual, and cloud systems, maintenance support plans, and vendor-supplied patchesEntitlement services – Manage changes related to physical and logical access by granting access and permissions based on requirementsDeep understanding of TCP/IP, Network protocols, firewall management, and operating system configurationPoint of escalation for complex technical needsDevelop and maintain training materials including solution and procedural documentationGuide vendors by communicating requirements, evaluate software and hardware solutions, and build cost effective solutionsRegularly provide mentoring and cross training guidance for others in the departmentEffectively document and communicate technical information in a clear and understandable way to all levels of the organizationMaintain data security and confidentiality.Create, implement, and monitor security platforms.Develop solutions to mitigate security vulnerabilitiesManager will be expected to work with day-to-day operations of IT Help Desk responsibilities, while managing a team.

RequirementsWe are looking for people with:A minimum of 7 years’ equivalent work experience in a senior technical analytical position responsible for managing server, application, and database environments.3 years’ of proven experience managing a team.A Bachelor’s degree in the field of computer science or management information systems and/or 6+ years of directly related work experience is required.Certifications in Azure, VMWARE, Secops Security Operations, MS SQL server technologies, collaboration platforms, and Windows Server are highly desired.Advanced knowledge of server technologies including Operating Systems, physical and virtual server environments, collaboration systems including Office 365, MS Teams, Sharepoint, and Active DirectoryBasic knowledge of MS SQL ServerBasic knowledge of the following networking technologies: routing, switching, LAN/WAN, wireless, and Ports /protocol filtering (firewall systems)Extensive experience installing, configuring, and maintaining database applications.Advanced technical knowledge of scripting code using shell scripting tools.Salesforce experience required

At ImOn, we'll hook you up. We offer our employees a full benefit package to include:A

401k plan

with up to a 4% company match.Insurance benefits

that include multiple health insurance plans to choose from, Dental insurance, free Vision insurance and Life/Disability insurance.A robust

wellness program

that offers annual health screenings as well as fitness incentives.Work/Life balance

that includes several different types of paid time off such as paid holidays, vacation time, personal time, volunteer time off as well as parental leave and bereavement leave.

Click apply now to apply on our website today.recblid f6g9ahwq0h9o6zrhludy8rr8b859yt