Career Servant
Technical Customer Support Representative
Career Servant, Houston, Texas, United States, 77246
The Technical Customer Service Rep I will serve as the primary point of contact for customers, addressing queries and issues related to theft, damage, and malfunction of products. This role requires an individual with experience in handling technical issues and a focus on client relations.
Why you should apply for this position today
This role offers a unique opportunity to utilize your technical expertise in a customer-facing position. By joining our team, you can make a real impact on customer satisfaction while enhancing your skills in a supportive environment.
Skills
Strong technical troubleshooting skillsExcellent verbal communication skillsAbility to work under pressure and manage multiple tasksExperience in customer service or client relationsResponsibilities
Answer calls in a timely mannerAct as the primary point of contact for customer queriesAddress issues related to theft, damage, and malfunctionCreate detailed notes for Tech Support IQualifications
Previous experience working with technical issues is requiredMinimum 1 year of experience in a customer service roleExperience working with clients instead of consumersEducation Requirements
High school diploma or equivalent preferredExperience Requirements
At least 1 year of experience in a technical customer service role or similar position
Why work in Houston, TX
Houston is a vibrant city known for its diverse culture, thriving economy, and rich opportunities in various industries. The city offers a low cost of living, a variety of dining and entertainment options, and a warm climate that makes it an attractive place to live and work.
Employment Type: Temporary
Salary: $17.00 - 18.00 Per Hour
Education Level: No formal educational credential
Why you should apply for this position today
This role offers a unique opportunity to utilize your technical expertise in a customer-facing position. By joining our team, you can make a real impact on customer satisfaction while enhancing your skills in a supportive environment.
Skills
Strong technical troubleshooting skillsExcellent verbal communication skillsAbility to work under pressure and manage multiple tasksExperience in customer service or client relationsResponsibilities
Answer calls in a timely mannerAct as the primary point of contact for customer queriesAddress issues related to theft, damage, and malfunctionCreate detailed notes for Tech Support IQualifications
Previous experience working with technical issues is requiredMinimum 1 year of experience in a customer service roleExperience working with clients instead of consumersEducation Requirements
High school diploma or equivalent preferredExperience Requirements
At least 1 year of experience in a technical customer service role or similar position
Why work in Houston, TX
Houston is a vibrant city known for its diverse culture, thriving economy, and rich opportunities in various industries. The city offers a low cost of living, a variety of dining and entertainment options, and a warm climate that makes it an attractive place to live and work.
Employment Type: Temporary
Salary: $17.00 - 18.00 Per Hour
Education Level: No formal educational credential