Lindemann Germany Gmbh
Aftermarket Support Engineer
Lindemann Germany Gmbh, San Antonio, Texas, United States, 78208
The Aftermarket Support Engineer will provide specialized services for equipment within the LINDEMANN portfolio for customers in North America. In addition, you will support the Lindemann project/product team for both new equipment and new component processes. This role also provides installation and commissioning support associated with Lindemann projects.
JOB DUTIES AND RESPONSABILITIES
Provide specialized and process knowledge in the following areas: maintenance and operations, incidental and specialized requests, and troubleshooting problems with regard to Lindemann equipment.Carry out preventive and corrective maintenance for electrical, mechanical, and hydraulic.Check and document any functional deviations of LINDEMANN machines installed at customers.Provide specialized and practical services during installation, checkout, start-up and commissioning to ensure the safety and proper assembly of equipment and systems, in accordance with the projects and contract design requirements.Support Supply Chain department with supplier development activities and projects.Support Sales/After-sales department in identifying spare parts and engineering drawings.Attend internal and external meetings to support customer design requirements.Review with After-sales team the scope of engineering projects containing systems of varying engineering disciplines; analyze customer requirements; and communicate challenges and/or problems for execution.Provide expertise in the form of field dispositions, engineering work requests, redlines, and revisions.Support Product Management by standardizing and harmonizing select product portfolios.Contribute to and support sales and service proposals.Comply with HSE policy and practices.QUALIFICATION AND EXPERIENCE
Degree in Mechanical Engineering or similar discipline5 years' experience in specialized assistance/supportReading and understanding mechanical drawingsReading and understanding electrical/hydraulic diagrams preferredExperience in troubleshooting via remote connectionOral and written EnglishAvailability for national and international travel (up to 50%-60% of the time)Valid driver's license class CProficiency in using Microsoft Office programsProficiency in using CAD programsDIFFERENTIALS
It will be a plus if you have the following qualifications:
Oral and written Spanish a plusProficiency with IT tools, CRM (Salesforce) and ERP/integrated system (SAP)Knowledge of programming programmable logic controllers, including HMI (Siemens S7/TIA, AB-Rockwell)Experience with metal recycling equipmentExperience with material handling equipment
JOB DUTIES AND RESPONSABILITIES
Provide specialized and process knowledge in the following areas: maintenance and operations, incidental and specialized requests, and troubleshooting problems with regard to Lindemann equipment.Carry out preventive and corrective maintenance for electrical, mechanical, and hydraulic.Check and document any functional deviations of LINDEMANN machines installed at customers.Provide specialized and practical services during installation, checkout, start-up and commissioning to ensure the safety and proper assembly of equipment and systems, in accordance with the projects and contract design requirements.Support Supply Chain department with supplier development activities and projects.Support Sales/After-sales department in identifying spare parts and engineering drawings.Attend internal and external meetings to support customer design requirements.Review with After-sales team the scope of engineering projects containing systems of varying engineering disciplines; analyze customer requirements; and communicate challenges and/or problems for execution.Provide expertise in the form of field dispositions, engineering work requests, redlines, and revisions.Support Product Management by standardizing and harmonizing select product portfolios.Contribute to and support sales and service proposals.Comply with HSE policy and practices.QUALIFICATION AND EXPERIENCE
Degree in Mechanical Engineering or similar discipline5 years' experience in specialized assistance/supportReading and understanding mechanical drawingsReading and understanding electrical/hydraulic diagrams preferredExperience in troubleshooting via remote connectionOral and written EnglishAvailability for national and international travel (up to 50%-60% of the time)Valid driver's license class CProficiency in using Microsoft Office programsProficiency in using CAD programsDIFFERENTIALS
It will be a plus if you have the following qualifications:
Oral and written Spanish a plusProficiency with IT tools, CRM (Salesforce) and ERP/integrated system (SAP)Knowledge of programming programmable logic controllers, including HMI (Siemens S7/TIA, AB-Rockwell)Experience with metal recycling equipmentExperience with material handling equipment