Fay Servicing
Sr. Business Intelligence Developer
Fay Servicing, Dallas, Texas, United States, 75215
The Fay Group originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers refinancing for existing mortgages.
The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals.
Fay Cares!While others in our industry focus on collecting money-or else-we take a kinder, more humane approach when homeowners fall short, explains CEO Ed Fay. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.
The
Fay-Constructive Foundation
was established to fulfill the
philanthropic mission of Fay Financial employees
to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
Come join us on our journey to serve our customers and be the leader in our industry!We are currently looking for a
Business Intelligence
Developer
to join our team!
Reporting to the VP, Data Management, the
Sr. Business Intelligence Developer
will be responsible for hands-on involvement in the architecture, delivery, and governance of data reporting and data delivery. The role will encompass data warehousing and business intelligence responsibilities with a focus on data architecture, sourcing, reporting, and analytics. The position will optimize data models, reports, and dashboards with the expectation to integrate advanced analytics and machine learning, while also ensuring data accuracy, compliance, and security by providing technical support and end-user training. The BI Developer will drive innovation by suggesting and implementing new BI tools, optimizing queries, and documenting data processes.
Additionally, the role will contribute to the full development life cycle, mentor junior team members, and design operational and analytical reporting. The position will be required to be current and updated on industry trends, analyze business requirements, and adhere to best practices and regulatory standards.
What you will do for Fay:
Collaborate with cross-functional teams and external vendors to align business requirements with technical solutions, fostering effectivecommunicationRegularly review data models, reports, and dashboards, identifying optimization opportunities and ensuring standardizationBe current and updated on industry trends, integrating advanced analytics and machine learning for actionable insightsActively engage in data governance to maintain accuracy, consistency, and regulatory complianceProvide technical support, troubleshoot reporting issues, and lead end-user trainingDrive innovation by evaluating and implementing new BI tools and technologiesPerform and provide administration support for the BI tools deployed within the environmentDesign, develop, and maintain operational and analytical reportingOptimize data queries for improved system responsivenessServe as a subject matter expert, offering guidance to internal stakeholders and contributing to strategic data-related discussionsAnalyze business requirements, perform ad-hoc queries, and contribute to story point assignments in DevOpsContribute to technical best practices and help develop prediction systems and machine learning algorithmsEngage in the full development life cycle, documenting it in ADO, ensuring adherence to company process, procedures and guidelinesDesign and support effective system and user acceptance testingCollaborate on projects, providing mentorship to junior team members and ensuring effective engagement with other departments/ teamsConduct ongoing and ad-hoc data and process analysisImplement technical improvements and adhere to company policies and regulatory standardsDevelop productive relationships across the organizationDevelop domain knowledge of Fay's business to include an understanding of short-term goals and long-term strategies for the organizationEnsure compliance with Fay's policies, processes, and practices.Maintain a current working knowledge of federal, state, and local regulatory requirements; ensure complianceRole model ethical standards, professionalism, and code of conductEnsure demonstrated behaviors align with Fay's Values and Operating PrinciplesPerform other duties and responsibilities as assignedWhat you will bring to Fay:
Bachelor's Degree in Computer Science, Information Systems, or related field5+ years' experience with MS SQL Server Standard and Enterprise 2014 and above4+ years' demonstrated experience with Power BI4+ years' experience with Power BI Services AdministrationStrong expertise in Power BI - M Query, DAX, and Data ModelingDemonstrated experience with Azure Data Factory for building data pipelinesExperience with Azure DevOps and ServiceNow for product development and incident/request/change managementPrior experience with Azure and Azure SQL Managed InstanceProficient in SQL Server programming and Microsoft BI suiteAdvanced SQL development skills with a strong T-SQL backgroundStrong skills in MS Word, Excel, and PowerPointFamiliarity with the Loan Servicing industry is strongly preferredWorking knowledge of Loan Servicing Systems like MSP is strongly preferredStrong verbal and written communication skillsActive listening skills with the ability to facilitate meetings and effectively lead discussionsStrong interpersonal skills with the ability to develop and foster effective working relationships across the organizationStrong analytical skills and problem-solving abilitiesAbility to explain decisions and the reasons why to promote understanding and buy-in with othersSolid decision-making abilities coupled with sound judgmentStrong organizational and time management skills; ability to effectively prioritize in a fast-paced, dynamic environmentClient-focused with strong execution skillsStrong attention to detail; strong compliance orientation; high quality of work productFlexible, open to change, ability to learn new things quicklyCollaborative work style; team-orientedCompliance orientationSelf-directed; comfortable working with ambiguity and uncertaintyProven ability to lead projects, initiatives, and people
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals.
Fay Cares!While others in our industry focus on collecting money-or else-we take a kinder, more humane approach when homeowners fall short, explains CEO Ed Fay. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.
The
Fay-Constructive Foundation
was established to fulfill the
philanthropic mission of Fay Financial employees
to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
Come join us on our journey to serve our customers and be the leader in our industry!We are currently looking for a
Business Intelligence
Developer
to join our team!
Reporting to the VP, Data Management, the
Sr. Business Intelligence Developer
will be responsible for hands-on involvement in the architecture, delivery, and governance of data reporting and data delivery. The role will encompass data warehousing and business intelligence responsibilities with a focus on data architecture, sourcing, reporting, and analytics. The position will optimize data models, reports, and dashboards with the expectation to integrate advanced analytics and machine learning, while also ensuring data accuracy, compliance, and security by providing technical support and end-user training. The BI Developer will drive innovation by suggesting and implementing new BI tools, optimizing queries, and documenting data processes.
Additionally, the role will contribute to the full development life cycle, mentor junior team members, and design operational and analytical reporting. The position will be required to be current and updated on industry trends, analyze business requirements, and adhere to best practices and regulatory standards.
What you will do for Fay:
Collaborate with cross-functional teams and external vendors to align business requirements with technical solutions, fostering effectivecommunicationRegularly review data models, reports, and dashboards, identifying optimization opportunities and ensuring standardizationBe current and updated on industry trends, integrating advanced analytics and machine learning for actionable insightsActively engage in data governance to maintain accuracy, consistency, and regulatory complianceProvide technical support, troubleshoot reporting issues, and lead end-user trainingDrive innovation by evaluating and implementing new BI tools and technologiesPerform and provide administration support for the BI tools deployed within the environmentDesign, develop, and maintain operational and analytical reportingOptimize data queries for improved system responsivenessServe as a subject matter expert, offering guidance to internal stakeholders and contributing to strategic data-related discussionsAnalyze business requirements, perform ad-hoc queries, and contribute to story point assignments in DevOpsContribute to technical best practices and help develop prediction systems and machine learning algorithmsEngage in the full development life cycle, documenting it in ADO, ensuring adherence to company process, procedures and guidelinesDesign and support effective system and user acceptance testingCollaborate on projects, providing mentorship to junior team members and ensuring effective engagement with other departments/ teamsConduct ongoing and ad-hoc data and process analysisImplement technical improvements and adhere to company policies and regulatory standardsDevelop productive relationships across the organizationDevelop domain knowledge of Fay's business to include an understanding of short-term goals and long-term strategies for the organizationEnsure compliance with Fay's policies, processes, and practices.Maintain a current working knowledge of federal, state, and local regulatory requirements; ensure complianceRole model ethical standards, professionalism, and code of conductEnsure demonstrated behaviors align with Fay's Values and Operating PrinciplesPerform other duties and responsibilities as assignedWhat you will bring to Fay:
Bachelor's Degree in Computer Science, Information Systems, or related field5+ years' experience with MS SQL Server Standard and Enterprise 2014 and above4+ years' demonstrated experience with Power BI4+ years' experience with Power BI Services AdministrationStrong expertise in Power BI - M Query, DAX, and Data ModelingDemonstrated experience with Azure Data Factory for building data pipelinesExperience with Azure DevOps and ServiceNow for product development and incident/request/change managementPrior experience with Azure and Azure SQL Managed InstanceProficient in SQL Server programming and Microsoft BI suiteAdvanced SQL development skills with a strong T-SQL backgroundStrong skills in MS Word, Excel, and PowerPointFamiliarity with the Loan Servicing industry is strongly preferredWorking knowledge of Loan Servicing Systems like MSP is strongly preferredStrong verbal and written communication skillsActive listening skills with the ability to facilitate meetings and effectively lead discussionsStrong interpersonal skills with the ability to develop and foster effective working relationships across the organizationStrong analytical skills and problem-solving abilitiesAbility to explain decisions and the reasons why to promote understanding and buy-in with othersSolid decision-making abilities coupled with sound judgmentStrong organizational and time management skills; ability to effectively prioritize in a fast-paced, dynamic environmentClient-focused with strong execution skillsStrong attention to detail; strong compliance orientation; high quality of work productFlexible, open to change, ability to learn new things quicklyCollaborative work style; team-orientedCompliance orientationSelf-directed; comfortable working with ambiguity and uncertaintyProven ability to lead projects, initiatives, and people
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.