Helping Hands Family
Scheduling Coordinator - Healthcare
Helping Hands Family, King Of Prussia, Pennsylvania, United States, 19406
Overview:
COMPANY:Helping Hands Family (HHF) is an organization that provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential.Our Centralized Scheduler efficiently schedules ABA services for incoming clients and therapists across various clinic locations.
Skills desired:Compassionate, customer-focused attitudeDrive to make a direct impact in the Autism CommunityAbility to prioritize areas of largest need and develop an actionable plan to address those needsAbility to learn new software systemsResponsibilities:Create ABA therapy schedules for new clients based on the recommendations for services made by the clinical team across assigned clinic locationsMonitor incoming clients during the assessment process to proactively identify schedulesCommunicate scheduling information and confirm the initial start date for therapy with the familyPartner and collaborate with Care Coordination, Clinical, and Onboarding teams to ensure optimal client speed to servicePartner with Program Managers, Onboarding, and Training departments to ensure candidates are efficiently scheduled with familiesUses EMR system to match therapist availability with client availability and enter scheduled appointmentsVerify that authorizations for ongoing services are in place and attached to appointments prior to starting sessionsOptimize staff schedules to allow for targeted productivity of employeesEnsure client schedule maximizes authorized hoursDrive to achieve full authorized prescription fulfillment for each client and clinician availabilityResponsible for entering data into various electronic systemsGuarantees that before scheduling a client, each Behavior Therapist has completed all required training and competenciesAct as a liaison between departments: Onboarding, Care Coordination, and the clinicsWork with Practice Managers to identify upcoming client schedule changes and update client and staff schedules to support necessary changes as applicableQualifications:Bachelor's Degree preferredPrevious experience in healthcareCovid 19 vaccination requiredExperience in high volume agency scheduling within healthcare organization is preferredBasic to intermediate computer skills including familiarity with Electronic Medical Record Systems and MicrosoftKeen sense of urgency and ability to respond to client needsA
successful Team Member will be:Detail-oriented & highly organizedCommunicative & collaborativeCommitted to purposeful careAmbition to grow with the companyBenefits:Medical, Dental, Vision Insurance OptionsPaid Time Off & HolidaysRetirement 401K Plan, with 3% matchPaid Family LeaveFlexible Spending AccountsOptional benefits including STD, Life & LTDHHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status
COMPANY:Helping Hands Family (HHF) is an organization that provides Applied Behavior Analysis (ABA) services for individuals with Autism Spectrum Disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential.Our Centralized Scheduler efficiently schedules ABA services for incoming clients and therapists across various clinic locations.
Skills desired:Compassionate, customer-focused attitudeDrive to make a direct impact in the Autism CommunityAbility to prioritize areas of largest need and develop an actionable plan to address those needsAbility to learn new software systemsResponsibilities:Create ABA therapy schedules for new clients based on the recommendations for services made by the clinical team across assigned clinic locationsMonitor incoming clients during the assessment process to proactively identify schedulesCommunicate scheduling information and confirm the initial start date for therapy with the familyPartner and collaborate with Care Coordination, Clinical, and Onboarding teams to ensure optimal client speed to servicePartner with Program Managers, Onboarding, and Training departments to ensure candidates are efficiently scheduled with familiesUses EMR system to match therapist availability with client availability and enter scheduled appointmentsVerify that authorizations for ongoing services are in place and attached to appointments prior to starting sessionsOptimize staff schedules to allow for targeted productivity of employeesEnsure client schedule maximizes authorized hoursDrive to achieve full authorized prescription fulfillment for each client and clinician availabilityResponsible for entering data into various electronic systemsGuarantees that before scheduling a client, each Behavior Therapist has completed all required training and competenciesAct as a liaison between departments: Onboarding, Care Coordination, and the clinicsWork with Practice Managers to identify upcoming client schedule changes and update client and staff schedules to support necessary changes as applicableQualifications:Bachelor's Degree preferredPrevious experience in healthcareCovid 19 vaccination requiredExperience in high volume agency scheduling within healthcare organization is preferredBasic to intermediate computer skills including familiarity with Electronic Medical Record Systems and MicrosoftKeen sense of urgency and ability to respond to client needsA
successful Team Member will be:Detail-oriented & highly organizedCommunicative & collaborativeCommitted to purposeful careAmbition to grow with the companyBenefits:Medical, Dental, Vision Insurance OptionsPaid Time Off & HolidaysRetirement 401K Plan, with 3% matchPaid Family LeaveFlexible Spending AccountsOptional benefits including STD, Life & LTDHHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status