Oak Dental Partners
Ortho Scheduling Coordinator
Oak Dental Partners, West Chester, Pennsylvania, United States, 19388
Description
We are a growing dental service organization (DSO) that supports several dozen partner locations across the country. Our goal is to help you grow and positively impact lives by improving the smiles, confidence, and overall health of our guests.
A scheduling coordinator's main responsibilities will be answering the phone, scheduling appointments, confirming appointments, monitoring the schedule, taking payments, going over patient balances, and verifying patient insurance coverage. It is essential to be friendly, have a 'can do' personality and work in a timely manner. To be successful as a scheduling coordinator you should be highly organized and attentive to needs. An outstanding scheduling coordinator should have an excellent understanding of multitasking up front responsibilities while greeting patients with a smile.
Responsibilities:Interact with patients in a positive professional manner via telephone and in personSchedule and confirm appointmentsReview and educate patients on treatment plans and financial responsibilitiesAccurately confirm insurance benefits, communicate, and collect patient payment obligations.Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient informationRespond to and reply to requests for informationMaintain strict compliance to HIPPA and patient privacyPerform other related job duties as assignedObtain and record in Cloud 9 New Patient paperwork/ Updated paperwork and scan into patient documents (Patient information, dental history, Medical History, Consent forms).Basic understanding of orthodontic knowledge.Understanding of orthodontic insurance for patient education.Performing administrative tasks such as appointment scheduling, answering phones, confirming appointment, checking daily for patient balances, collecting payments, going over contracts, checking mail weekly, scanning in approved invoices and sending email to correct department.Good communication skills with Financial Coordinator, Treatment Coordinator, and Insurance Coordinator.Always providing excellent patient care.Qualifications and Skills:
Excellent customer service skillsClear speaking and telephone voicePositive attitude and energetic personalityComfortable in computerized environmentAbility to multitaskPatient EmpathyConsistent professionalism in appearance and attitude.The ability to provide excellent patient care, even under stressful circumstances.Excellent written and verbal communication skills.Great organizational and time management skills.Team playerAble to travelJob Types: Full-time, Part-time
Benefits:
Competitive compensations and benefit packageHealth insuranceDental and vision insuranceShort term disability InsuranceLife InsuranceRetirement planning.PTO/paid holidaysSchedule:
8 hour shiftDay shiftMonday to Thursday
We are a growing dental service organization (DSO) that supports several dozen partner locations across the country. Our goal is to help you grow and positively impact lives by improving the smiles, confidence, and overall health of our guests.
A scheduling coordinator's main responsibilities will be answering the phone, scheduling appointments, confirming appointments, monitoring the schedule, taking payments, going over patient balances, and verifying patient insurance coverage. It is essential to be friendly, have a 'can do' personality and work in a timely manner. To be successful as a scheduling coordinator you should be highly organized and attentive to needs. An outstanding scheduling coordinator should have an excellent understanding of multitasking up front responsibilities while greeting patients with a smile.
Responsibilities:Interact with patients in a positive professional manner via telephone and in personSchedule and confirm appointmentsReview and educate patients on treatment plans and financial responsibilitiesAccurately confirm insurance benefits, communicate, and collect patient payment obligations.Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient informationRespond to and reply to requests for informationMaintain strict compliance to HIPPA and patient privacyPerform other related job duties as assignedObtain and record in Cloud 9 New Patient paperwork/ Updated paperwork and scan into patient documents (Patient information, dental history, Medical History, Consent forms).Basic understanding of orthodontic knowledge.Understanding of orthodontic insurance for patient education.Performing administrative tasks such as appointment scheduling, answering phones, confirming appointment, checking daily for patient balances, collecting payments, going over contracts, checking mail weekly, scanning in approved invoices and sending email to correct department.Good communication skills with Financial Coordinator, Treatment Coordinator, and Insurance Coordinator.Always providing excellent patient care.Qualifications and Skills:
Excellent customer service skillsClear speaking and telephone voicePositive attitude and energetic personalityComfortable in computerized environmentAbility to multitaskPatient EmpathyConsistent professionalism in appearance and attitude.The ability to provide excellent patient care, even under stressful circumstances.Excellent written and verbal communication skills.Great organizational and time management skills.Team playerAble to travelJob Types: Full-time, Part-time
Benefits:
Competitive compensations and benefit packageHealth insuranceDental and vision insuranceShort term disability InsuranceLife InsuranceRetirement planning.PTO/paid holidaysSchedule:
8 hour shiftDay shiftMonday to Thursday