Desktop Governance & Compliance Operations Specialist

Enterprise Technology Services Analyst Contractor - Desktop Governance & Compliance OperationsHours: Monday - Friday, 8:00 am to 4:30 pm ESTLocation: Remote, BUT (Candidates are REQUIRED to be geographically close to Pensacola, FL; Vienna, VA; or San Diego, CA) Work Authorization: Candidates are required to be legally authorized to work in the United States without a sponsoring employer indefinitely. We will only accept the following: US Citizens, Green Card Holders, TN Visa, Green Card EAD's.Duration: This is a contract role, a W2 contract. WE CAN NOT do C2C arrangements. Job Description:The Desktop Governance & Compliance team ensures our end-user computing environment maintains operational efficiency and stability in a secure technical environment. We are seeking a highly skilled and motivated analyst to support audit and risk compliance, govern new software, and rationalize applications.Key Responsibilities: Perform audit and risk management for the desktop platform, including elevated workstation administrator access, restricted software, and desktop standards and policies. Evaluate requests for new and upgraded desktop and virtual software. Conduct business and technical evaluations; validate against asset inventory, technology, and regulatory standards. Collaborate with the Desktop Governance Board, Architecture Review Board, and other governing bodies regarding new technology. Evaluate data and perform qualitative and quantitative analysis using Microsoft Excel pivot tables and other tools; present findings using Microsoft PowerPoint, Visio, Power BI, and similar reporting tools. Support Records Information Management and file plan maintenance. Improve Unauthorized Software Control processes and reporting. Build effective relationships with team members, management, and key stakeholders. Recommend, develop, and maintain complete and accurate standard operating procedures. Support documentation of Standard Operating Procedures and records migration from SharePoint to Microsoft 365. Ensure compliance with Navy Federal Credit Union Information Security and Enterprise Technology Service standards and best practices. Establish new processes to automate and streamline existing manual processes to improve efficiency. Perform other duties as assigned.Qualifications: Bachelor's degree in information technology or a related field, or equivalent combination of education, training, and experience. Working knowledge of asset management, MECM/SCCM platform, ServiceNow, MS Office suite, and other related tools and technologies. Strong communication and documentation skills for writing technical and end-user documentation. Experience in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and artifact collection. Strong organizational, planning, and time management skills with the ability to prioritize and execute tasks. Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting. Experience in project management and meeting facilitation. Strong communication and presentation skills for presenting findings, conclusions, and other information to various audiences. Experience in guiding and mentoring others. Self-starter with a positive attitude and willingness to hit the ground running. Diplomatic in exchanging information and addressing sensitive issues.Desired: CGRC Certification CompTIA Certification#LI-SM6#DICE#LI-REMOTE