https:/www.energyjobline.com/sitemap.xml
Italian Customer Technical Advisor
https:/www.energyjobline.com/sitemap.xml, San Francisco, California, United States, 94199
At the moment,
Cross Border Talents
is looking for Italian speakers to work in Greece. Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.
Requirements for the Customer Technical Advisor:
High School Diploma or Higher
Native/Fluent Italian
Good level of English, C1
Writing speed: 20 words per minute
Active Listening
Good Problem Solving Skills
Strong troubleshooting skills
Client's Offer:
Paid travel expenses;
Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
Possibility to work from home within Greece;
Renewable contract of 12 months;
Health Coverage and Private Health Care;
Attractive salary with performance bonus;
Working hours: 40h per week = 8 hours per day / 5 days a week;
Greek lessons;
Free Real Estate Agency Fee.
#J-18808-Ljbffr
Cross Border Talents
is looking for Italian speakers to work in Greece. Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.
Requirements for the Customer Technical Advisor:
High School Diploma or Higher
Native/Fluent Italian
Good level of English, C1
Writing speed: 20 words per minute
Active Listening
Good Problem Solving Skills
Strong troubleshooting skills
Client's Offer:
Paid travel expenses;
Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
Possibility to work from home within Greece;
Renewable contract of 12 months;
Health Coverage and Private Health Care;
Attractive salary with performance bonus;
Working hours: 40h per week = 8 hours per day / 5 days a week;
Greek lessons;
Free Real Estate Agency Fee.
#J-18808-Ljbffr