State of South Carolina
Information Systems/Business Analyst II
State of South Carolina, West Columbia, South Carolina, United States, 29172
Salary:
$46,655.00 - $86,321.00 Annually
Location :
Lexington County, SC
Job Type:
Time Limited - Full-Time
Job Number:
170366
Agency:
Department of Education
Opening Date:
10/23/2024
Closing Date:
11/6/2024 11:59 PM Eastern
Class Code::
AM03
Position Number::
61153808
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 6
Hiring Range - Min.:
$46,655.00
Hiring Range - Max.:
$70,000.00
Opening Date:
10/23/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
Interested persons must complete a State Employment Application at www.careers.sc.gov. Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential
Job Purpose:The South Carolina Department of Education is seeking a Business Analyst & Technical Writer to drive documentation processes and standards to enhance efficiency, quality, and usability. The ideal candidate will be responsible for implementing innovative solutions and continuously improving documentation standards and practice that support the Agency's strategic initiatives.
Responsibilities:Lead the planning, authoring, and maintenance of comprehensive procedure documentation for multiple office processes, including manuals, guides, knowledgebase articles, reports, dashboards, workflows, and other supporting content as needed.Proactively engage with cross-functional teams to collect process details, identify workflows, and gain a deep understanding of relevant topics, leveraging advanced collaboration tools and techniques.Conduct in-depth interviews with subject matter experts (SMEs) to gather process information and solicit feedback, ensuring content accuracy and completeness through innovative data collection methods.Translate complex concepts into user-friendly documentation for a diverse audience, including management, other offices, districts, and external agencies, utilizing the latest in content management and delivery technologies.Ensure all documentation complies with relevant regulatory requirements and industry standards, employing state-of-the-art compliance and quality assurance tools.Actively participate in project meetings, technical discussions, and document review and approval processes, driving the adoption of cutting-edge project management and collaboration platforms.Continuously improve documentation processes and standards to enhance efficiency, quality, and usability, by implementing the latest advancements in documentation technology and best practices.Collaborate with other business analysts to review existing documentation, and lead research and facilitation of grant and requests for proposals (RFP) writing to support office initiatives, using advanced research tools and methodologies.Foster strong partnerships with other South Carolina Department of Education (SCDE) offices and external agencies on various initiatives, utilizing innovative communication and collaboration technologies to drive success.This position is located in the Office of Data Analysis.Minimum and Additional Requirements
A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience.Preferred Qualifications
A bachelor's degree in Business Administration, Information Technology, Technical Writing, or a related field; or commensurate training and/or experience in process documentation, technical writing, or a similar role.Additional Comments
As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.The South Carolina Department of Education offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysState Retirement Plan and Deferred Compensation Programs
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.
YesNo
02
I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).
YesNo
03
Do you have a high school diploma and experience in computer system development and modification?
YesNo
04
Do you have a bachelor's degree in Business Administration, Information Technology, Technical Writing, or a related field?
YesNo
05
Do you have commensurate training and/or experience in process documentation, technical writing, or a similar role?
YesNo
06
How did you hear about this position?
Careers.sc.govIndeed.comLinkedInOther (Please specify below)
07
If you answered "other" in the question above, please specify where you heard about this position below.
Required Question
$46,655.00 - $86,321.00 Annually
Location :
Lexington County, SC
Job Type:
Time Limited - Full-Time
Job Number:
170366
Agency:
Department of Education
Opening Date:
10/23/2024
Closing Date:
11/6/2024 11:59 PM Eastern
Class Code::
AM03
Position Number::
61153808
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 6
Hiring Range - Min.:
$46,655.00
Hiring Range - Max.:
$70,000.00
Opening Date:
10/23/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
Interested persons must complete a State Employment Application at www.careers.sc.gov. Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential
Job Purpose:The South Carolina Department of Education is seeking a Business Analyst & Technical Writer to drive documentation processes and standards to enhance efficiency, quality, and usability. The ideal candidate will be responsible for implementing innovative solutions and continuously improving documentation standards and practice that support the Agency's strategic initiatives.
Responsibilities:Lead the planning, authoring, and maintenance of comprehensive procedure documentation for multiple office processes, including manuals, guides, knowledgebase articles, reports, dashboards, workflows, and other supporting content as needed.Proactively engage with cross-functional teams to collect process details, identify workflows, and gain a deep understanding of relevant topics, leveraging advanced collaboration tools and techniques.Conduct in-depth interviews with subject matter experts (SMEs) to gather process information and solicit feedback, ensuring content accuracy and completeness through innovative data collection methods.Translate complex concepts into user-friendly documentation for a diverse audience, including management, other offices, districts, and external agencies, utilizing the latest in content management and delivery technologies.Ensure all documentation complies with relevant regulatory requirements and industry standards, employing state-of-the-art compliance and quality assurance tools.Actively participate in project meetings, technical discussions, and document review and approval processes, driving the adoption of cutting-edge project management and collaboration platforms.Continuously improve documentation processes and standards to enhance efficiency, quality, and usability, by implementing the latest advancements in documentation technology and best practices.Collaborate with other business analysts to review existing documentation, and lead research and facilitation of grant and requests for proposals (RFP) writing to support office initiatives, using advanced research tools and methodologies.Foster strong partnerships with other South Carolina Department of Education (SCDE) offices and external agencies on various initiatives, utilizing innovative communication and collaboration technologies to drive success.This position is located in the Office of Data Analysis.Minimum and Additional Requirements
A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may substitute for the required work experience.Preferred Qualifications
A bachelor's degree in Business Administration, Information Technology, Technical Writing, or a related field; or commensurate training and/or experience in process documentation, technical writing, or a similar role.Additional Comments
As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.The South Carolina Department of Education offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysState Retirement Plan and Deferred Compensation Programs
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.
YesNo
02
I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).
YesNo
03
Do you have a high school diploma and experience in computer system development and modification?
YesNo
04
Do you have a bachelor's degree in Business Administration, Information Technology, Technical Writing, or a related field?
YesNo
05
Do you have commensurate training and/or experience in process documentation, technical writing, or a similar role?
YesNo
06
How did you hear about this position?
Careers.sc.govIndeed.comLinkedInOther (Please specify below)
07
If you answered "other" in the question above, please specify where you heard about this position below.
Required Question