Global Channel Management
Remote Senior Systems Analyst
Global Channel Management, Lake Dallas, Texas, United States, 75065
About the job Remote Senior Systems Analyst Remote Senior Systems Analyst needs 3 or more years experiencing supporting enterprise wide critical applications in a fast paced environment Remote Senior Systems Analyst requires: 3 or more years Developmentsupport experience in Java using Spring Framework platform Locations; NJ, NY, TX, NC, IL 3 or more years Developmentsupport experience in Microservices using containerization and cloud technologies. 3 or more years working with Windows and/or Linux Operating Systems Experience Database CRUD operations for problem solving, reports and restarting jobs Experience with monitoring and alerting tools such as Splunk, Dynatrace or Grafana Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues. Preferred Skills: Experience with enterprise Content Management (ECM) Systems - Mobius preferred Experience with containerization and OpenShift Experience with scripting and automation - ie Batch, Postman, or Powershell Experience with ITIL applications such as ServiceNow Proficiency with Webserver technology, Apache Tomcat preferred Experience with network load balancing such as F5 Ability to handle complex operational tasks and recommends processing and technology changes Ability to work with multiple business and IT partners in a production support and/or development role Detailed oriented and collaborative Remote Senior Systems Analyst duties; Work on Production issues and to provide timely diagnostics, recommendations and resolution. Interface with upstream and downstream applications and business operations teams on issues and problems. Identify areas of improvement in end user support, implementing automation and monitoring Able to interpret and appropriately triage IT issues reported by users Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues Learn new technologies as requested Participate in an on-call rotation and respond to after hours issues as needed.