Lead IT Network Administrator

Lead IT Network Administrator Please see Special Instructions for more details. A criminal background check will be conducted on the finalist candidate before the offer of employment. If no applicants meet the required knowledge, skills, and abilities, management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Your application will not be complete until you receive an online confirmation number at the end of the application process. Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard. If you have general questions about the application process, you may contact Human Resources at OHRwssu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 336-750-2834. Position Details Classification Information Position Classification Title IT Network Administrator II FLSA Exempt Position Class 12238 Position Overview Position Summary Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive Lead IT Network Administrator to join our team. This critical role will be at the forefront of designing, managing, and optimizing our enterprise network infrastructure, ensuring seamless connectivity across our campus and affiliated locations. Key Responsibilities: Network Design & Management: Oversee the design, implementation, and management of the university's enterprise network, including LAN/WAN cabling, data center networks, telephone/telecom, and converged communications infrastructure. Equipment Installation & Monitoring: Lead the installation, configuration, and ongoing monitoring of network equipment, ensuring optimal performance and compliance with industry standards. Project Management: Coordinate and manage network-related projects, from initial planning to implementation, working closely with IT leadership and stakeholders across the university. Troubleshooting & Support: Provide advanced troubleshooting for network issues, including data access deficiencies, outages, and security breaches. Ensure timely resolution of hardware and software problems to minimize disruptions. Telecommunications Infrastructure: Administer and support the university's telecommunications systems, including PBXs, VOIP, call management systems, and video conferencing. Guidance & Mentorship: Provide leadership and guidance to junior network administrators, sharing industry best practices and fostering professional development within the team. Documentation & Training: Develop and maintain comprehensive network documentation and training materials to ensure consistent and informed use of network resources. What You'll Bring: Expertise in network design, implementation, and management. Strong problem-solving skills with the ability to lead and coordinate projects. Experience in managing telecommunications systems and associated software. A commitment to maintaining high network performance, security, and reliability standards. The ability to mentor and guide junior team members, fostering a collaborative and learning-focused environment. Why WSSU? At WSSU, you'll be part of a vibrant community dedicated to innovation and excellence. As the Lead IT Network Administrator, you'll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff. Your work will help maintain a secure, connected environment where education and research thrive. Apply Today If you are a driven and experienced IT professional passionate about network administration, we invite you to join our team. At WSSU, your contributions will make a lasting impact on our university community. Position Information Position Number 212220 Working Position Title Lead IT Network Administrator Building and Room No. Elva Jones Computer Science Building Room 1215 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. n/a Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Yes Normal Work Schedule M-F 8am-5pm Department Required Skills Strong supervisory, project management, administrative, budget management, and technical skills are required. Working technical knowledge of network, PC, and Network Core functions and Layer 2 and 3 protocols. Strong oral and written communications and the ability to work in a team-oriented environment is required. Strong knowledge of local area network administration. Hands-on software and hardware troubleshooting experience. Experience documenting and maintaining configuration and process information. Good understanding of the organization's goals and objectives. Proficient in deploying and maintaining network equipment, including switches and access points, and implementing business continuity technologies and processes such as backup, recovery, and hardware redundancy. Experience working with end users to establish service-level agreements based on user requirements. Knowledge of Firewalls and data access. Experience in cabling/connectivity, LAN/WAN design and support, networking technology equipment, or telecommunications design/support is required. Experience in design installation and configuration of networking infrastructure systems such as routers, switches, firewalls, IDS/IPS is required. Preferred Years Experience, Skills, Training, Education Graduation from a four-year college or university with a major in Information Technology, Network Systems Administration, Information Systems, telecommunications, engineering, or a closely related field and five years of experience in network design, telecommunications system management, system analysis, or management. Experience in the field of work related to the position's role may be substituted on a year-for-year basis. Industry certifications such as CCNA, CCIE, Net, or RCDD highly desired but not required. Experience developing long-range telecommunications development plans in accordance with stated business strategy. Knowledge of telecommunications systems such as VoIP, PBX, analog phone systems, outside plant connectivity, indoor/outdoor copper/fiber cable installation and connectivity is strongly preferred. The ability to design, troubleshoot, and provide connectivity for complex internet/intranet cabling systems, MPLS networks, WiFi, cable TV and video systems, and WAN systems is desired. Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Internal Posting Only No Time Limited Position No Appointment Length Salary $68,484 - $85,696 Open Date 10/20/2024 Close Date 11/01/2024 Open Until Filled No Special Instructions Summary A criminal background check will be conducted on the finalist candidate before the offer of employment. If no applicants meet the required knowledge, skills, and abilities, management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Your application will not be complete until you receive an online confirmation number at the end of the application process. Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard. If you have general questions about the application process, you may contact Human Resources at OHRwssu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 336-750-2834. Supplemental Questions Required fields are indicated with an asterisk (). How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Applicant Document Required Documents Resume Optional Documents