Quality Assurance Tester - Journey: Project - Telework/Flexible

Salary : $81,672.00 - $109,848.00 Annually Location : Multiple Locations Statewide, WA Job Type: Project (limited duration) Remote Employment: Flexible/Hybrid Job Number: 2024-11970 Department: Employment Security Department Division: Leave and Care Division Opening Date: 10/23/2024 Closing Date: 11/6/2024 11:59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description The ideal candidate will have experience executing manual and automated testing solutions for internal and external facing applications to validate systems are performing as defined in business requirements and technical specifications. They will be skilled in using industry best practices and strategies, developing manual and/or automated test solutions for internal and external-facing applications. As a QA professional you will support and contribute to the design and creation of manual and/or automated tests for internal and external facing applications to validate the system is performing as defined in the business requirements and technical specifications. You will execute tests and test suites to support continuous integration, report on testing results and create and/or maintain relevant documentation. This role requires you are able to apply Leave and Care Division (LCD) Technology QA strategies, frameworks and best practices as assigned by the Application Quality Assurance Supervisor and the Principal Engineer for Quality Assurance to ensure the release of high quality, maintainable and extensible applications. This is a full-time project position anticipated to last through June 30, 2026. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Duties As the Quality Assurance Tester for LCD you will provide confidence for making changes in applications by executing repeatable, reliable tests that discover issues early in the application development lifecycle. Ensuring that the applications are of high quality so that internal and external users aren't impacted when application changes are deployed. Additionally, you will provide QA Testing services such as: Using industry best practices and strategies, execute automated and non-automated test cases for internal and external facing applications. Technical analysis of documentation, applications, data and source code. Create solutions to support continuous integration. Create and maintain technical documentation. Please click here to request a complete detailed description of the position and its duties. Qualifications Required: A Bachelor's degree in Computer Science, Information Systems or related technical/business discipline and two (2) or more years of demonstrated IT experience with analysis, testing, quality assurance, maintaining software applications, implementing software development projects, including exposure to testing in an Agile environment using testing and release management tools. OR Equivalent years of professional experience in an information technology field analyzing, testing, and/or maintaining software applications, or implementing software development projects and including testing experience in an Agile environment using testing and release management tools. Experience may include Software Quality Assurance, Development and/or Programming experience including (but not limited to): Software testing using tools such as Selenium, JMeter, LoadRunner. Object-oriented programming such as C#. Data language such SQL. Scripting languages such as JavaScript, Powershell Integrated Development Environment (IDE) such as Visual Studio. Cloud infrastructure, applications and APIs (including SaaS, PaaS and/or IaaS models). Application Lifecycle Management Tools such as Azure DevOps, etc. Desired: Certification(s) in software testing techniques, methodologies and/or tools such as from ASQ or ISTQB including: Certified Tester Foundation Level Technical Test Analyst Agile Tester Certified Quality Engineer Experience with using industry standard tools for creating, managing, and running tests (such as Azure DevOps, TFS). Experience using testing frameworks to automate and execute tests (such as Selenium). Experience analyzing and testing MS Dynamics systems and components including Customer Relationship Management (CRM) and/or finance and Supply Chain Management (F&SCM). An understanding of HTML and CSS. Demonstrated commitment to teamwork, customer service, and working under constrained deadlines. Financial and/or state government knowledge. Additional Requirement of Employment: Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check. Able to travel as needed. Please submit your Cover Letter, and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Supplemental Information Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson or 564-200-2475 the Talent Acquisition Team , at hrrecruitingesd.wa.gov or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelpdes.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711. This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement. Candidates who are offered a job with ESD must possess work authorization which does not require sponsorship by the employer for a visa now or in the future. This organization participates in E-Verify More than Just a Paycheck Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 12-31-2022 01 In order to be considered for this position, you must include a resume and letter of interest with this applicant packet. Please click below to indicate you have attached the required documentation. Yes No 02 Are you a current or former Washington state agency Employee? Yes No 03 Which of these options qualifies you as a Quality Assurance Tester? A Bachelor's degree in Computer Science, Information Systems or related technical/business discipline and two (2) or more years of demonstrated IT experience with analysis, testing, quality assurance, maintaining software applications, implementing software development projects, including exposure to testing in an Agile environment using testing and release management tools. Equivalent years (6 or more) of professional experience in an information technology field analyzing, testing, and/or maintaining software applications, or implementing software development projects and including testing experience in an Agile environment using testing and release management tools. Experience may include Software Quality Assurance, Development and/or Programming experience including (but not limited to): Software testing using tools such as Selenium, JMeter, LoadRunner Object-oriented programming such as C# Data language such SQL Scripting languages such as JavaScript, Powershell Integrated Development Environment (IDE) such as Visual Studio Cloud infrastructure, applications and APIs (including SaaS, PaaS and/or IaaS models) Application Lifecycle Management Tools such as Azure DevOps, etc. None of the Above 04 Which of the following do you have experience with? Please select any and all that apply. Software testing using tools such as Selenium, JMeter,LoadRunner. Object-oriented programming such as C#. Data language such SQL. Scripting languages such as JavaScript, Powershell. Integrated Development Environment (IDE) such asVisual Studio. Cloud infrastructure, applications and APIs (includingSaaS, PaaS and/or IaaS models). Application Lifecycle Management Tools such as AzureDevOps, etc. I do not have this experience 05 In addition to the required experience I have the following, please select all that apply. Certification(s) in software testing techniques, methodologiesand/or tools such as from ASQ or ISTQB including: Certified Tester Foundation Level, Technical Test Analyst, Agile Tester and Certified Quality Engineer. Experience with using industry standard tools for creating, managing, and running tests (such as Azure DevOps, TFS). Experience using testing frameworks to automate and execute tests (such as Selenium). Experience analyzing and testing MS Dynamics systems and components including Customer Relationship Management (CRM) and/or finance and Supply Chain Management (F&SCM). An understanding of HTML and CSS. Demonstrated commitment to teamwork, customer service, and working under constrained deadlines. Financial and/or state government knowledge. I do not have this experience. 06 In support of questions 's 4 and 5, briefly describe how you gained your experience, and how it relates to this position.If you do not have this experience, type N/A. 07 ESD How did you hear about this job opportunity? WWW.Careers.Wa.Gov WorkSource Center or Website (WorkSourceWA.com) Washington State Employee Referral ESD Employee Referral Employment Security Department's job web page: WWW.Esd.Wa.Gov Monster College/university career fair or website LinkedIn Facebook VERG Craigslist CareerBuilder Diversity Jobs Handshake Other Required Question