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Insight Global

Epic Technical Analyst

Insight Global, Rancho Cordova, California, us, 95741


The Epic Technical Analyst will be responsible for overseeing the setup and management of access, security, hardware, and training for an Epic hosting project. This role involves coordinating with various teams to ensure the successful implementation and maintenance of Epic systems, including Data Courier, Content Management, MyChart, and Print Management through 4VPSX. The Epic Technical Analyst will also participate in hardware and network planning, develop training materials, and perform extensive testing and troubleshooting to ensure optimal performance and security of all systems.

Paying 60-70/hr depending on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Administration of Epic Data Courier and Content ManagementConfiguration and management of Epic workstations, printers, scanners, and credit card readersEpic Workstation and Printer configuration, including print class mappingEpic Application Management, including mobile applications and thick client administrationExperience with VPSX print management system and Epic Print ServersServiceNow expertise, including knowledge management and service catalog administrationEpic Access Management and Print ManagementEnd User Device ManagementNetworking and Active Directory analysis and administration, including collaboration with network, security, and Active Directory teams for design, configuration, and firewall/load balancing setupProficient in creating and managing training materials and documentation

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.