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FlightSafety International

Manager, Accounting Operations

FlightSafety International, Columbus, Ohio, United States, 43224


About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Manager, Accounting Operations manages operational accounting functions as they relate to collections and credit. This position will lead a team of five individuals on the Collections team to ensure timely receipts from customers. This position will also work with Financial Leadership on initiatives to review and analyze selected Accounting & Finance department processes and make recommendations to improve procedures to create a more efficient Collections workflow.

Tasks and Responsibilities

Essential Duties and Responsibilities:

The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

Daily Responsibilities:Establish and maintain guidelines, processes, policies, and industry best practices for collections of receivable balancesDevelop and enhance strategies and workflows to minimize financial exposure and create action plans and solutions to partner with internal and external stakeholdersKey liaison for Sales team to communicate strategy and drive alignment across various FlightSafety teams in order to set appropriate expectations with our customers on payment expectationsPrepare and present recurring reporting and KPIs on bad debt, high risk accounts, and industry developments that may affect collection of receivablesManage and oversee collections portal YayPay including workflows, administration, recordkeeping, communication, and reportingEstablish good working relationships with internal teammates like Sales, Accounts Receivable, and BillingPerform credit reviews to grant payment terms for customers or evaluate overall credit worthiness of external partnersManage and partner with Third Party collection agencyServe as escalation point for direct reports to troubleshoot issues or suggestions to find alignment with customersOversee and support the coaching, development, and training of team members.Other Duties and Responsibilities

Oversee and support the coaching and development of team membersTrain and cross-train team as neededMay work directly with external customers to resolve issuesParticipate in special projects as assignedImplement process improvements and share best practices across the departmentEstablish productive relationships with cross functional teamsTravel as requiredMinimum Education

Bachelor's degree in Accounting, Finance, or BusinessMinimum Experience

5+ years of experience in Collections/Operations3+ years of management experienceProven ability to lead a team of professionalsExcellent verbal and written presentation skillsExcellent organizational and analytical skillsAbility to explain complex financial data in clear, straightforward languageAbility to read and interpret financial reportsProven ability to overcome obstacles and get resultsDisplayed ability to work in a dynamic and fast paced environmentKnowledge, Skills, Abilities

Knowledge of SAP and Concur or similar systemsProficient with EXCEL, Access, Word, PowerPointOther software programs may be required, as needed.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.