Treasure Island Las Vegas
SECURITY OFFICER
Treasure Island Las Vegas, Las Vegas, Nevada, us, 89105
Overview:
It is the primary responsibility of the Security Officer to demonstrate superior customer service skills by answering questions, escorting guests to their destinations, helping with guest needs and to provide for the general safety and security of guests, employees, and company assets. Security Officers are also responsible for responding to emergency situations including but not limited to medical situations that could include utilizing CPR and AED techniques, Fire and evacuation or situations requiring an Officer to engage in physical contact with a person for the purpose of detention and arrest. During any emergency situation, it is important that all Officers are able to think clearly and reassure guests by their example. Our guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.Specific Job Functions:Patrol any and all areas of T.I. property to greet guests and handle any issues which may ariseEscort Guest and Employees as necessaryOperate a two-way radio to communicate with the Control Room and other Security staffResolve complaints and issues involving both guests and employeesMonitor access to restricted areasProvide assistance to disabled / impaired individuals including those in wheelchairsRemove and carry drop boxes from the gaming tablesMonitor access to guest rooms by checking room keys at the elevator lobbyOperate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the propertyProvide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies ariseUse a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaintsWork in a high pace high stress areas and situationsMake split second decisionsAssist in fire situationsAssist in evacuationsEngage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrestsAble to remain calm, polite, professional and yet stay firm with your actions when engaging such personsPerform all duties deemed for the success of the department
Responsibilities/Qualifications:Qualifications :At least one year customer service experience requiredPrevious Security and/or Military experience preferredMust be able to complete the following training during your probation period or when the first class is available:
Covers all aspects of the job
Training packet with managementCPR Cardiopulmonary ResuscitationAED Automated External DefibrillationFirst AidOxygen AdministrationMDTS handcuffing/control and restraint trainingNo Guard Card neededThis training needs to be maintained throughout your employmentTo be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following:
Security iTrakPhotosScannerReport paperworkDigital video system including video review, video exporting and printing photos from video
Report Writing:Security Command and Control Room:
High stress and fast paced situationsSecurity iTrakDigital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from videoDispatching multiple Security members and multiple callsMultiple telephone lines including emergency services linesMultiple alarm panels including the Life Safety System
It is the primary responsibility of the Security Officer to demonstrate superior customer service skills by answering questions, escorting guests to their destinations, helping with guest needs and to provide for the general safety and security of guests, employees, and company assets. Security Officers are also responsible for responding to emergency situations including but not limited to medical situations that could include utilizing CPR and AED techniques, Fire and evacuation or situations requiring an Officer to engage in physical contact with a person for the purpose of detention and arrest. During any emergency situation, it is important that all Officers are able to think clearly and reassure guests by their example. Our guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.Specific Job Functions:Patrol any and all areas of T.I. property to greet guests and handle any issues which may ariseEscort Guest and Employees as necessaryOperate a two-way radio to communicate with the Control Room and other Security staffResolve complaints and issues involving both guests and employeesMonitor access to restricted areasProvide assistance to disabled / impaired individuals including those in wheelchairsRemove and carry drop boxes from the gaming tablesMonitor access to guest rooms by checking room keys at the elevator lobbyOperate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the propertyProvide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies ariseUse a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaintsWork in a high pace high stress areas and situationsMake split second decisionsAssist in fire situationsAssist in evacuationsEngage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrestsAble to remain calm, polite, professional and yet stay firm with your actions when engaging such personsPerform all duties deemed for the success of the department
Responsibilities/Qualifications:Qualifications :At least one year customer service experience requiredPrevious Security and/or Military experience preferredMust be able to complete the following training during your probation period or when the first class is available:
Covers all aspects of the job
Training packet with managementCPR Cardiopulmonary ResuscitationAED Automated External DefibrillationFirst AidOxygen AdministrationMDTS handcuffing/control and restraint trainingNo Guard Card neededThis training needs to be maintained throughout your employmentTo be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following:
Security iTrakPhotosScannerReport paperworkDigital video system including video review, video exporting and printing photos from video
Report Writing:Security Command and Control Room:
High stress and fast paced situationsSecurity iTrakDigital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from videoDispatching multiple Security members and multiple callsMultiple telephone lines including emergency services linesMultiple alarm panels including the Life Safety System