Security Officer Lifeguard

Security Officer Lifeguards are also responsible for responding to emergency situations including but not limited to medical situations that could include utilizing CPR and AED techniques, Fire and evacuation or situations requiring a Security Officer Lifeguard to engage in physical contact with a person for the purpose of detention and arrest. During any emergency situation, it is important that all Security Officer Lifeguards are able to think clearly and reassure guests by their example. Our guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions:

Patrol any and all areas of T.I. property to greet guests and handle any issues which may arise.Escort Guest and employees as necessary.Operate a two-way radio to communicate with the Control Room and other Security staff.Resolve complaints and issues involving both guests and employees.Monitor access to all restricted areas.Provide assistance to disabled/impaired guests including those in wheelchairs.Remove and carry drop boxes from the gaming tables.Monitor access to guest rooms by checking room keys at the elevator lobby.Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the property.Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies arise.Use computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints.Pass all test to maintain a Life Guard certification.Able to swim and tread water for longs periods of time.Rescue individuals from the water feature when emergencies arise.Work in a high pace, high stress areas and make split second decisions.Able to handle irate and combative guest.Assist in fire situations and evacuations.Attend all necessary training for the position.Able to stand, sit and walk for long periods of time while working in all climates.Engage persons who are in violations of Hotel policy and procedure or in violation of Federal, State, County, City or local laws and ordinances up to and including detentions and arrests.Able to remain calm, polite, professional and yet stay firm with your actions when engaging such persons.Perform all duties as deemed necessary for the success of the department.Qualifications:

High School diploma required.Bi-lingual (Spanish and other languages) preferred.At least one-year Customer Service experience preferred.Previous security, military, or police experience preferred.Complete a Lifeguard Certification programs designated by the Security department.Must be able to complete the following training required and available by the Security Department:CPR - Cardiopulmonary ResuscitationAED - Automated External DefibrillationFirst AidOxygen AdministrationMDTS - handcuffing/control and restraint trainingAlcohol Awareness CardGaming Registration LicenseThis training needs to be maintained throughout your employment.

Knowledge of office equipment, a Two-way radio, and computer programs like Word and iTrak required.