PlayLV Gaming
SECURITY OFFICER
PlayLV Gaming, Las Vegas, Nevada, us, 89105
Job Type
Full-time
Description
POSITION SUMMARY:
The primary purpose of the Security Officer is to demonstrate superior guest service skills by answering questions, escorting guests to their destinations, assisting in medical emergencies, providing for the general safety and security of guests, employees, and company assets, and providing all other supporting services. All duties are to be performed in accordance with department and property policies, practices, and procedures.
Top 5 Specific Job Functions:
Patrol and monitor all areas of the propertyAct as a First-Responder in emergency situationsPerform gaming drops/transactions, including carrying drop boxes and chip carriersResolve complaints and issues involving both guests and employeesProvide excellent guest service to guests and employeesOther Specific Job Functions:
Assists guests by giving directions and answering questions in a friendly and courteous mannerAssists injured guests and applies first aid as necessary until professional help arrivesPatrol and observe all areas to ensure guest and team member safetyMonitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervisionAssists guests by giving directions and answering questions in a friendly and courteous mannerAssists injured guests and applies first aid as necessary until professional help arrivesPatrol and observe all areas to ensure guest and team member safetyMonitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervisionRespond to disturbances, as well as observe, report, document, and take appropriate action if necessaryInvestigates all accidents on PlayLV's premisesPerforms identification checks of guests to insure that only those 21 years of age and older are in the gaming areasAbility to diffuse and manage violent situations and if necessary restrain a person using physical tactics learned in security trainingLearn and apply general crime prevention techniques in accordance with PlayLV Asset Protection PolicyOperate a two-way radio to communicate with other Security personnelOperate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off propertyUse computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaintsMonitor access to the guest rooms by checking room keys at the elevator lobbyProvide security escorts for employees as necessaryInteract in a professional manner when dealing with other building staff, clients, guest, supervisor, and corporate staffOther related duties as necessaryThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
Required:
Knowledge of and enforcement of applicable laws, policies and proceduresAt least 6 months of previous customer service, security or other law enforcement experienceAbility to participate in all evacuations procedures to aid guests and employees during an emergencyAbility to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniquesComplete a CPR/AED class within 60 days of employmentThe ability to complete all phases of security training including handcuffing training within 90 days of employmentWork varied shifts, including weekends and holidaysHigh school diploma or equivalentExcellent customer service skillsInterpersonal skills to deal effectively with all business contactsProfessional appearance and demeanorAble to effectively communicate in English, in both written and oral formsPreferred:
Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when neededPrevious security and/or military experiencePrevious experience working in a similar resort settingCERTIFICATES, LICENSES, REGISTRATIONS:
GamingAlcohol AwarenessCPR/AED (within 60 days)
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Full-time
Description
POSITION SUMMARY:
The primary purpose of the Security Officer is to demonstrate superior guest service skills by answering questions, escorting guests to their destinations, assisting in medical emergencies, providing for the general safety and security of guests, employees, and company assets, and providing all other supporting services. All duties are to be performed in accordance with department and property policies, practices, and procedures.
Top 5 Specific Job Functions:
Patrol and monitor all areas of the propertyAct as a First-Responder in emergency situationsPerform gaming drops/transactions, including carrying drop boxes and chip carriersResolve complaints and issues involving both guests and employeesProvide excellent guest service to guests and employeesOther Specific Job Functions:
Assists guests by giving directions and answering questions in a friendly and courteous mannerAssists injured guests and applies first aid as necessary until professional help arrivesPatrol and observe all areas to ensure guest and team member safetyMonitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervisionAssists guests by giving directions and answering questions in a friendly and courteous mannerAssists injured guests and applies first aid as necessary until professional help arrivesPatrol and observe all areas to ensure guest and team member safetyMonitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervisionRespond to disturbances, as well as observe, report, document, and take appropriate action if necessaryInvestigates all accidents on PlayLV's premisesPerforms identification checks of guests to insure that only those 21 years of age and older are in the gaming areasAbility to diffuse and manage violent situations and if necessary restrain a person using physical tactics learned in security trainingLearn and apply general crime prevention techniques in accordance with PlayLV Asset Protection PolicyOperate a two-way radio to communicate with other Security personnelOperate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off propertyUse computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaintsMonitor access to the guest rooms by checking room keys at the elevator lobbyProvide security escorts for employees as necessaryInteract in a professional manner when dealing with other building staff, clients, guest, supervisor, and corporate staffOther related duties as necessaryThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
Required:
Knowledge of and enforcement of applicable laws, policies and proceduresAt least 6 months of previous customer service, security or other law enforcement experienceAbility to participate in all evacuations procedures to aid guests and employees during an emergencyAbility to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniquesComplete a CPR/AED class within 60 days of employmentThe ability to complete all phases of security training including handcuffing training within 90 days of employmentWork varied shifts, including weekends and holidaysHigh school diploma or equivalentExcellent customer service skillsInterpersonal skills to deal effectively with all business contactsProfessional appearance and demeanorAble to effectively communicate in English, in both written and oral formsPreferred:
Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when neededPrevious security and/or military experiencePrevious experience working in a similar resort settingCERTIFICATES, LICENSES, REGISTRATIONS:
GamingAlcohol AwarenessCPR/AED (within 60 days)
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.