Minnesota Careers
Administrative Specialist-Office & Admin Specialist
Minnesota Careers, St Paul, MN, United States
Job Details
Working Title: Administrative Specialist
Job Class: Office and Administrative Specialist
Agency: Social Work Board
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
The Minnesota Board of Social Work ensures residents of Minnesota receive quality social work services by establishing and enforcing professional standards. The Board keeps Minnesotans safe by 1) licensing qualified social workers, 2) investigating and resolving complaints when services do not meet standards, and 3) providing outreach and education.
The Administrative Specialist is responsible for 1) performing as secondary customer service representative on a regular and as-needed basis, 2) providing administrative support to the licensureand compliance units, 3) providing administrative support to the operations/administration unit, 4) assisting with board and board committee meeting coordination, and 5) performing special projects andother duties tosupport overall agency effectiveness and results. Responsibilities include but are not limited to:
Minimum Qualifications
This position requires successful completion of pre-employment reference checks and FBI fingerprint background check and security training.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about this position, contact Connie Oberle at connie.oberle@state.mn.us . If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us .
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Working Title: Administrative Specialist
Job Class: Office and Administrative Specialist
Agency: Social Work Board
- Job ID: 81287
- Location: St. Paul
- Telework Eligible: Yes/Hybrid: this position requires in office work a minimum of 3 days a week or more depending upon weekly responsibilities and required meetings or trainings.
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 10/26/2024
- Closing Date: 11/04/2024
- Hiring Agency/Seniority Unit: Social Work Board / Social Work Board-AFSCME
- Division/Unit: Board of Social Work
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $20.02 - $25.03 / hourly; $41,801 - $52,262 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 206 - Clerical/AFSCME
- Work Area: Board of Social Work
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities : Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
The Minnesota Board of Social Work ensures residents of Minnesota receive quality social work services by establishing and enforcing professional standards. The Board keeps Minnesotans safe by 1) licensing qualified social workers, 2) investigating and resolving complaints when services do not meet standards, and 3) providing outreach and education.
The Administrative Specialist is responsible for 1) performing as secondary customer service representative on a regular and as-needed basis, 2) providing administrative support to the licensureand compliance units, 3) providing administrative support to the operations/administration unit, 4) assisting with board and board committee meeting coordination, and 5) performing special projects andother duties tosupport overall agency effectiveness and results. Responsibilities include but are not limited to:
- Respond to inquiries from a variety of diverse stakeholders about Board requirements by phone, email, and in person providingaccurate information.
- Maintain current knowledge and understanding of all business operations and statutory requirements.
- Process daily receipt of all incoming documentation, including cash receipts.
- Retrieve and process incoming and outgoing mail.
- Perform data entry.
- Scan and file digital documentation received via mail, email, or fax into electronic file system and BOSW database.
- Coordinate the entry, printing, and mailing of license certificates.
- Assist with the processing of fingerprint criminal background check data.
- Verify accuracy, prepare, and mail batches of correspondence, renewal notices, certificates, and other licensure and complaint materials.
- Copy documents and forms and collate and bind written materials.
- Assist with Board and Board committee meeting coordination.
- Perform miscellaneous administrative tasks such as data and word processing using Board's database and word processing systems.
Minimum Qualifications
- Skills in wordprocessing sufficient to use software, such as Microsoft Word, to type and format letters, memos, reports, and minutes of meetings.
- Skills in data entry sufficient to read source documents and accurately enter data in specific data fields.
- Skills in customer service sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.
- Knowledge of communications sufficient to perform the job duties described above, using reading, writing, and speaking skills.
- Knowledge of mathsufficient to compare delivered items to invoice statements and maintain accurate inventories of supplies.
- Knowledge of current data entry, scanning, filing, and document storage procedures.
- Ability to use a multi-line telephone system and general office equipment for copying, faxing, and scanning documents.
- Ability to manage public and non-public data.
- Previous administrative support experience.
- Strong interpersonal skills.
- Ability to learn, understand, and apply Board rules and statutory requirements.
- Ability to handle difficult contacts in a courteous, confident, and professional manner.
- Ability to handle frequent interruptions and multi-task.
- Ability to work in a seated or standing position for extended periods of time.
- Lift, carry, and retrieve files from boxes.
- Move items up to 20 pounds.
This position requires successful completion of pre-employment reference checks and FBI fingerprint background check and security training.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about this position, contact Connie Oberle at connie.oberle@state.mn.us . If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us .
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.