KLM Careers
Lead Tools Support Engineer - Coppel
KLM Careers, Coppell, Texas, United States, 75019
About the job Lead Tools Support Engineer - Coppel
The Lead Tools Support Engineer will play a crucial role in supporting engineering project teams through effective management of ALM (Application Lifecycle Management) tools. This position involves rolling out tools, configuring them according to project and business needs, and providing training. As the first point of contact for user management and troubleshooting, you will coordinate with IT on ALM tool-related topics.
Company Culture and Environment
Our company fosters an inclusive environment that values individual differences, promoting support, belonging, and trust. We encourage clear communication, relationship-building across functions, accountability, and innovative thinking to drive growth and improve processes.
Career Growth and Development Opportunities
We believe in inspiring growth through coaching, feedback, and mentorship. Employees have the opportunity to develop their skills, advance their careers, and contribute to the development of others within the organization.
Detailed Benefits and Perks
While specific benefits are not mentioned, the emphasis on professional development and an inclusive culture suggests a supportive work environment. Employees can expect opportunities for continuous learning and collaboration.
Compensation and Benefits
Competitive salary based on experienceFlexible working arrangements (Hybrid - 3 days a week onsite)Opportunities for professional development and trainingSupportive team environmentWhy you should apply for this position today
This role offers the opportunity to make a significant impact within the organization by enhancing engineering tools and processes. You will work with a dynamic team and contribute to the success of various engineering projects while developing your skill set in a supportive environment.
Skills
Strong administrative skills in Micro Focus ALM/QC/OctaneExcellent organizational and time management abilitiesProficient in VB scripting and Micro Focus QC/ALM OTA APISolid analytical and problem-solving skillsAbility to handle multiple priorities and adapt quicklyEffective written and verbal communication skillsExperience in developing SQL queriesKnowledge of tool configuration and customizationResponsibilities
Administer Micro Focus ALM/QC server licensesCreate new users and projectsMonitor tool usage and prepare reportsCustomize Quality Center and support engineering teamsTrain users on ALM tools and develop training materialsServe as the first point of contact for user-related issuesSupport engineering teams with tool-related scripting and automationConduct administrative tasks for application maintenanceImplement new patches and validate upgraded environmentsIntegrate ALM with third-party toolsDevelop workflows and project configurationsProactively manage shared tools and servicesIdentify and mitigate project risksQualifications
Minimum of 6 years of related experienceBachelors degree preferred or equivalent experienceProven experience in managing licenses, creating users, and setting up projectsExperience in customizing user roles, workflows, and project entitiesStrong scripting and automation skillsProficiency in SQL query developmentAbility to integrate ALM with various toolsEducation Requirements
Bachelors degree in a relevant field preferredEducation Requirements Credential Category
Computer Science, Engineering, or related fieldExperience Requirements
At least 6 years of relevant experience in ALM tool administration and supportProven track record in project migration and managementExperience with ALM tool configuration and best practices
Why work in Coppell, TX
Coppell is a vibrant community offering a mix of suburban tranquility and urban accessibility. With great schools, parks, and recreational opportunities, it provides a fantastic quality of life. The area boasts a strong job market and is conveniently located near Dallas, allowing for easy access to a variety of cultural and entertainment options.
Employment Type: Contractor
Education Level: Bachelor's degree
Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions):
1. Do you have Experience in managing licenses, creating users, and setting up projects.
2. Do you have Micro Focus ALM/QC/Octane Administration experience
experience
3. Do you have Customization of user roles, workflows, and project entities experience
4. Do you have Cross-project customization and template development experience
5. Do you have Scripting and Automation experience
6. Do you have Proficiency in VB scripting and Microfocus QC/ALM OTA API.
7. Do you have Experience with automating repetitive tasks and tool-related scripting.
8. Do you have SQL Query Development experience
9. Do you have Ability to write and execute SQL queries for data extraction, reporting, and customization
10. Do you have Experience integrating ALM with
Micro Focus
and third-party tools.
11. Do you have Tool Configuration and Customization experience
12. Do you have the Ability to configure dashboards, develop custom reports, and create workflow designs.
13. Do you have Proactive monitoring of ALM environments, servers, databases, and license usage experience
14. Do you have Project Migration and Management experience
15. Do you have Experience migrating projects to newer versions of ALM and maintaining ongoing usage.
16 Must be a US Citizen or Green Card holder.
The Lead Tools Support Engineer will play a crucial role in supporting engineering project teams through effective management of ALM (Application Lifecycle Management) tools. This position involves rolling out tools, configuring them according to project and business needs, and providing training. As the first point of contact for user management and troubleshooting, you will coordinate with IT on ALM tool-related topics.
Company Culture and Environment
Our company fosters an inclusive environment that values individual differences, promoting support, belonging, and trust. We encourage clear communication, relationship-building across functions, accountability, and innovative thinking to drive growth and improve processes.
Career Growth and Development Opportunities
We believe in inspiring growth through coaching, feedback, and mentorship. Employees have the opportunity to develop their skills, advance their careers, and contribute to the development of others within the organization.
Detailed Benefits and Perks
While specific benefits are not mentioned, the emphasis on professional development and an inclusive culture suggests a supportive work environment. Employees can expect opportunities for continuous learning and collaboration.
Compensation and Benefits
Competitive salary based on experienceFlexible working arrangements (Hybrid - 3 days a week onsite)Opportunities for professional development and trainingSupportive team environmentWhy you should apply for this position today
This role offers the opportunity to make a significant impact within the organization by enhancing engineering tools and processes. You will work with a dynamic team and contribute to the success of various engineering projects while developing your skill set in a supportive environment.
Skills
Strong administrative skills in Micro Focus ALM/QC/OctaneExcellent organizational and time management abilitiesProficient in VB scripting and Micro Focus QC/ALM OTA APISolid analytical and problem-solving skillsAbility to handle multiple priorities and adapt quicklyEffective written and verbal communication skillsExperience in developing SQL queriesKnowledge of tool configuration and customizationResponsibilities
Administer Micro Focus ALM/QC server licensesCreate new users and projectsMonitor tool usage and prepare reportsCustomize Quality Center and support engineering teamsTrain users on ALM tools and develop training materialsServe as the first point of contact for user-related issuesSupport engineering teams with tool-related scripting and automationConduct administrative tasks for application maintenanceImplement new patches and validate upgraded environmentsIntegrate ALM with third-party toolsDevelop workflows and project configurationsProactively manage shared tools and servicesIdentify and mitigate project risksQualifications
Minimum of 6 years of related experienceBachelors degree preferred or equivalent experienceProven experience in managing licenses, creating users, and setting up projectsExperience in customizing user roles, workflows, and project entitiesStrong scripting and automation skillsProficiency in SQL query developmentAbility to integrate ALM with various toolsEducation Requirements
Bachelors degree in a relevant field preferredEducation Requirements Credential Category
Computer Science, Engineering, or related fieldExperience Requirements
At least 6 years of relevant experience in ALM tool administration and supportProven track record in project migration and managementExperience with ALM tool configuration and best practices
Why work in Coppell, TX
Coppell is a vibrant community offering a mix of suburban tranquility and urban accessibility. With great schools, parks, and recreational opportunities, it provides a fantastic quality of life. The area boasts a strong job market and is conveniently located near Dallas, allowing for easy access to a variety of cultural and entertainment options.
Employment Type: Contractor
Education Level: Bachelor's degree
Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions):
1. Do you have Experience in managing licenses, creating users, and setting up projects.
2. Do you have Micro Focus ALM/QC/Octane Administration experience
experience
3. Do you have Customization of user roles, workflows, and project entities experience
4. Do you have Cross-project customization and template development experience
5. Do you have Scripting and Automation experience
6. Do you have Proficiency in VB scripting and Microfocus QC/ALM OTA API.
7. Do you have Experience with automating repetitive tasks and tool-related scripting.
8. Do you have SQL Query Development experience
9. Do you have Ability to write and execute SQL queries for data extraction, reporting, and customization
10. Do you have Experience integrating ALM with
Micro Focus
and third-party tools.
11. Do you have Tool Configuration and Customization experience
12. Do you have the Ability to configure dashboards, develop custom reports, and create workflow designs.
13. Do you have Proactive monitoring of ALM environments, servers, databases, and license usage experience
14. Do you have Project Migration and Management experience
15. Do you have Experience migrating projects to newer versions of ALM and maintaining ongoing usage.
16 Must be a US Citizen or Green Card holder.