Red River Employment Agency
Lead Tools Support Engineer
Red River Employment Agency, Coppell, Texas, United States, 75019
Job Description:
Are you a skilled IT professional with expertise in ALM tools and project support? We are looking for a
Lead Tools Support Engineer to join our team. This is a fantastic opportunity for mid-senior level professionals to work with cutting-edge tools and support critical financial services projects.
Why This Role:
As a
Lead Tools Support Engineer , you'll support engineering teams by managing and optimizing
ALM
tools to ensure smooth project delivery. This position offers a unique blend of technical expertise, user support, and tool customization, allowing you to impact cross-functional teams significantly.
What We're Looking For:Education:
Bachelor's Degree in Information Technology or a related field.Experience:
Minimum of
8 years
of experience in a similar role supporting
ALM tools .Experience in
tool integration ,
workflow customization , and automation.Solid understanding of
SQL ,
VB scripting , and
Micro Focus
QC/ALM OTA API
and related Tools.Preferred Skills:
Experience with
tool roll-out ,
training , and user support.Excellent problem-solving, time management, and organizational skills.Strong communication abilities, capable of explaining complex technical concepts to diverse audiences.Ability to work independently and proactively in a fast-paced environment.Your Day-to-Day:
Administer ALM Tools:
Manage licenses, create users, set up new projects, and customize
ALM tools
based on project needs.Project Support:
Collaborate with engineering teams to deploy tools, configure workflows, and provide tool usage training.User Troubleshooting:
Be the first point of contact for tool-related issues, offering prompt solutions and resolving technical problems.Tool Customization & Automation:
Develop scripts to automate repetitive tasks, customize dashboards, and integrate tools with third-party systems.System Monitoring & Maintenance:
Oversee tool upgrades and patch implementations and ensure the stability of shared tool services.
Ready to Take Your Career to the Next Level?
Apply now to join a dynamic team, support crucial financial services projects, and grow your career in a supportive, forward-thinking environment.
Required Skills:•Project Delivery•Offers•Financial Services•Automation•Integration•Information Technology•Troubleshooting•Education•Time Management•SQL•Maintenance•Engineering•Communication•Training•Management
Are you a skilled IT professional with expertise in ALM tools and project support? We are looking for a
Lead Tools Support Engineer to join our team. This is a fantastic opportunity for mid-senior level professionals to work with cutting-edge tools and support critical financial services projects.
Why This Role:
As a
Lead Tools Support Engineer , you'll support engineering teams by managing and optimizing
ALM
tools to ensure smooth project delivery. This position offers a unique blend of technical expertise, user support, and tool customization, allowing you to impact cross-functional teams significantly.
What We're Looking For:Education:
Bachelor's Degree in Information Technology or a related field.Experience:
Minimum of
8 years
of experience in a similar role supporting
ALM tools .Experience in
tool integration ,
workflow customization , and automation.Solid understanding of
SQL ,
VB scripting , and
Micro Focus
QC/ALM OTA API
and related Tools.Preferred Skills:
Experience with
tool roll-out ,
training , and user support.Excellent problem-solving, time management, and organizational skills.Strong communication abilities, capable of explaining complex technical concepts to diverse audiences.Ability to work independently and proactively in a fast-paced environment.Your Day-to-Day:
Administer ALM Tools:
Manage licenses, create users, set up new projects, and customize
ALM tools
based on project needs.Project Support:
Collaborate with engineering teams to deploy tools, configure workflows, and provide tool usage training.User Troubleshooting:
Be the first point of contact for tool-related issues, offering prompt solutions and resolving technical problems.Tool Customization & Automation:
Develop scripts to automate repetitive tasks, customize dashboards, and integrate tools with third-party systems.System Monitoring & Maintenance:
Oversee tool upgrades and patch implementations and ensure the stability of shared tool services.
Ready to Take Your Career to the Next Level?
Apply now to join a dynamic team, support crucial financial services projects, and grow your career in a supportive, forward-thinking environment.
Required Skills:•Project Delivery•Offers•Financial Services•Automation•Integration•Information Technology•Troubleshooting•Education•Time Management•SQL•Maintenance•Engineering•Communication•Training•Management