ApTask
Customer Support Specialist
ApTask, South Jordan, Utah, United States, 84095
About the Role:We are looking for a dedicated and customer-focused Support Specialist to join our team as the primary point of contact for client inquiries. The role involves efficiently and professionally providing support for various account-related needs. This opportunity is ideal for individuals who excel in fast-paced settings and are committed to delivering top-notch service.Qualifications:Required:
High School DiplomaPreferred:
Bachelors Degree or previous experience in a contact center settingKey Responsibilities:Handle inbound calls with professionalism, addressing inquiries related to Cash Management, online services, mobile app functionality, and general account issues.Meet and exceed department performance metrics, ensuring quality service in every client interaction.Maintain a strong commitment to World-Class Service and fostering positive client relationships.Skills & Attributes Were Looking For:Ability to thrive in a team-oriented, fast-paced financial services environment.Strong multitasking skills and adaptability to handle changing priorities.Career-driven, detail-oriented and committed to providing the highest level of client satisfaction.
High School DiplomaPreferred:
Bachelors Degree or previous experience in a contact center settingKey Responsibilities:Handle inbound calls with professionalism, addressing inquiries related to Cash Management, online services, mobile app functionality, and general account issues.Meet and exceed department performance metrics, ensuring quality service in every client interaction.Maintain a strong commitment to World-Class Service and fostering positive client relationships.Skills & Attributes Were Looking For:Ability to thrive in a team-oriented, fast-paced financial services environment.Strong multitasking skills and adaptability to handle changing priorities.Career-driven, detail-oriented and committed to providing the highest level of client satisfaction.