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Burnett Specialists Staffing & Recruiting

Workers Compensation Coordinator

Burnett Specialists Staffing & Recruiting, Houston, Texas, United States, 77246


Job Description

Department: Risk Management Reports To: Director, Risk ManagementDivision: AdministrationJob Status: ExemptLength: Temporary role lasting about 2-3 monthsLocation: SW Houston located near 59S/GessnerHours: Monday through Friday from 8a-5p, with 1-hour lunchPay Rate: *** OPEN depending on experience and recent pay historyStart Date: ASAP STARTPre-Employment Requirements: *** If selected, you will be required to complete a background check, 10-panel drug screen, and TB x-ray prior to starting

Summary Description: The Workers' Compensation Coordinator reports directly to the Director of Risk Management Services. Responsible for the routine insurance claims work of the department.Duties and Requirements:

Filing workers' comp and insurance claims and matters of urgency related to each.Communicating with workers and their managers about injuries/exposures to communicable diseases, reviewing event reporting system for unreported injuries requiring medical support.Use Microsoft Excel/Word/PowerPoint, Adobe Acrobat 2020.Use of DocuSign also helpful.Essential Job Functions:

Performs routine, technical, and administrative insurance work in support of the Commercial Insurance Program.Performs routine work regarding notary bonds, providing support for auto, cyber-security, general, professional, crime, property, and other insurance claims periodically as needed.Primarily performs work in support of workers' compensation claims, coordinating with claimants and managers to ensure accurate and efficient processing of cases.Maintains up-to-date documentation from carriers, medical providers, supervisors/managers, and others for the benefit of the agency.Calendars and notifies staff with a need-to-know of administrative hearings of the Texas Department of Insurance requiring their attendance.At the Director's discretion, attends and/or represents the Agency at administrative hearings of the Texas Department of Insurance, Division of Workers' Compensation.Reports to the Director the progress of employee recovery and open/close status, functioning as a catalyst for injured workers' resumption of full or modified duty. Delivers superior customer service and satisfaction through effective interactions with claimants, managers, vendors, and others.Takes new claim reports, manages claims, and assists claimants through the claims process; requesting medical records, insurance information, and other relevant information for case preparation.Locates and develops case-relevant information, ensuring all tasks and documentation are appropriately stored and updated in legal file system.Promptly notifies the Director concerning injury and/or accident reports that contain any possible fraudulent activity.Works with the Director in support of injured workers, to help restore employees' health and well-being after a work-related injury.Responds to calls and queries from internal and external providers, claimants, and insurance companies.Sends and receives proper data to and from carriers, vendors, and other sources for prompt resolution of claims.Researches and reviews claims to meet guidelines concerning appropriate documentation for claims processing.Authorizes routine medical treatment and drug/alcohol screens and periodically runs Motor Vehicle Record reports.Works with Director on Safety and Risk Management projects and other duties as assigned.Performance Indicators:

Effectively manages multiple tasks and projects with attention to detail. Contributes to collaborative environment by consistently demonstrating teamwork, high motivation, behavior, and effort to achieve goals and objectives.MS Office proficiency, including Outlook, Word, Excel, and PowerPoint Excellent administrative and organizational skills; superb communication skills.Maintains high customer satisfaction levels and completes projects as required within time specified by carrier and established protocol.Must be able to prioritize responsibilities and work well under tight deadlines.Paralegal certification a plus.Provides quality, well-documented, professional claims submissions and reports that follow industry standards.Supports departmental goals in a positive and professional manner.Education/Certification:High School Diploma or General Education Diploma

Experience Required:

Position requires at least three years of experience in worker's compensation and/or loss prevention.

Required Knowledge, Skills/Abilities:

Understands and applies knowledge of support principles, practices, policies, and procedures.Excellent verbal and written communication skills.Excellent organizational skills.Ability to work effectively with a wide variety of people.Able to use Microsoft products to maintain data and generate reports.

Meet The Recruiter

Carmen AlbertsonOperations Manager & Staffing Specialist

21 years of Staffing & Recruiting Experience

What I love most about my job is being able to help others each and every day!

Favorite Quote:

"The future depends on what you do today."Hometown:

Houston, TX

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carmena@burnettspecialists.comConnect on LinkedIn