FMD Support Services Specialist 24/25 SY

TITLE: FMD Support Services Specialist WHO WE ARE: Indianapolis Public Schools (IPS) is a student-focused, innovative educational organization committed to academic excellence. Our mission is to empower and educate all students to think critically, creatively, and responsibly, to embrace diversity, and to pursue their dreams with a purpose. We are a family of excellent public schools in which every student has the opportunity to succeed and the power to create their own future. Led by forward-thinking leadership and our commitment to prioritizing students, racial equity, and authentic engagement with our families, team members, and communities, our staff have diverse opportunities to develop their careers in a challenging but rewarding environment. We are an organization for people who are passionate about education and who are committed to the Indianapolis community. SUMMARY OF OPPORTUNITY: We are looking for a Schooldude Specialist who can provide Administrative Support to the Group Leaders and the Facilities Field Manager, by working with the Schooldude application system to handle work orders and projects. Also performs Administrative duties that require a comprehensive knowledge of the School system and operations. WHAT YOU'LL DO: The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like. Core Duties and Responsibilities Essential duties and responsibilities include the following. Other duties may be assigned. Works with Group Leaders to prioritize work orders Works with Group Leaders to track and respond to all work orders that come in. Enter work orders when emergency calls come through regarding an emergency. Enter data for boiler permits in system. Purge old work orders Assist district employees Compiles and organizes information for reports requiring knowledge of the school's systems Composes and types of routine correspondence. Organizes and maintains file system and files correspondence and other records. Greets, screens, and directs visitors Working Knowledge of Kronos (Payroll) and School Dude (Work Order Program). Assist Group Leaders with Kronos as needed. Answers phones: routes call and takes messages; listens to and acts on complaints; obtains or provides routine information over the phone; places call for supervisor. Conducts research, and compiles and types of statistical reports. Orientation for new hires for FMD. Prepares outgoing mail and correspondence, including e-mail and faxes. Communicate with School Police for Emergency situations. Other duties as assigned. WHAT YOU'll BRING: SKILLS AND MINDSETS As an ideal candidate for this role, you will be able to achieve the following: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. EDUCATION, CERTIFICATION, AND LICENSURE REQUIREMENTS Highschool Diploma, an or equivalent GED. Two to five years of progressively responsible work experience in the areas of general office and secretarial work and bookkeeping. Supervisory experience is necessary. Knowledge of Facilities and Operations background. ELIGIBILITY FOR REMOTE WORK: Occasionally, or as mandated by Executive Director and or District's Policy. PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. EEOC STATEMENT: Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals' dignity or interferes with their ability to learn or work. DISCLAIMER: Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions but are an essential function.